Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Challenges
Crowdsourcing: consumers as creators [Business Week]
Negative user experience of World Cup on mobile phones [MEX]
Emphasis on user needs is key in European innovation strategy
Snapshots from the future
The dance of people in public spaces [The New York Times]
More information on Dott, the UK regional design initiative
Dott is a ten year programme of design innovation, initiated by the Design Council, that will take place every two years in a different region or nation across the UK. The programme encourages the innovative use of design as contribution…
Philips Design magazine on involving users in the beginning of an innovation process
Philips just released the July issue of new value by One Design, its online quarterly design magazine. In ‘Making the future more tangible‘, the magazine explores how, by involving stakeholders in the ‘fuzzy front end’ of innovation, Philips can truly…
Older people ‘missing out’ online [BBC]
Older people are missing out on critical services because they do not use the internet, a report says. Just 28% of people over the age of 65 have home internet access, compared to a UK average of 57% of households.…
Slow design, slow lab and slow blog
Slow Design is a UK-based “cultural space to stimulate debate around the concept of ‘slow design’. It is conceived as an ongoing dialogue, an open-ended project”. Slow Design “links with existing design clusters that perceive ‘design’ and ‘slowness’ as a…
Studying the museum visitors’ experience at Museolab
Nicolas Nova writes in his blog Pasta and Vinegar about the research structure Museolab [website in French], within Lyon’s future museum Musée des Confluences (architecture by Coop Himmelblau), that “aims at inventing, experimenting and validating technologies and services that would improve…
Turning cultures of repair into cultures of innovation
In an effort to understand the total user experience, Jan Chipchase of the Mobile HCI Group at the Nokia Research Center in Tokyo, has taken time out during recent field studies in emerging markets to explore local repair cultures. “The…
Smart phones could drive new telecom business model
Susana Schwartz describes in a long article in Billing World & OSS Today how tomorrow’s super-smart phones will enable contactless cash payment. Billing World & OSS Today is a magazine covering and analysing the telecommunications Business and Operational Support Systems…
India’s Design for All Institute on anthropology and design
The latest newsletter of the Indian Design for All Institute is devoted to anthropology and design. It features the articles “Cultural dimensions and global user-interface development” by Aaron Marcus, and “Sampling in design research: toward ethnographic segments” by Ken C.…
Article: Ethics of persuasive technology
An interesting article from Stanford University’s Persuasive Technology Lab: “When a doctor tells you your blood pressure is too high, you may modify your lifestyle to compensate: less salt, more exercise, fewer freedom fries. In a sense, the doctor has…
Our credibility loop
“Why not transfer money and efforts from the end (advertising) to the start (R&D) of a product life cycle”, asks David Carlson, the well-known Swedish design entrepreneur, in the June 2006 issue of the David Report, a new bimonthly newsletter…
Digital living takes off in Asia [BBC]
Asian countries lead the world in creating digital homes, with Taiwan and Korea at the forefront, says a study. The research, carried out by US market research firm Parks Associates, looked at digital living trends in 13 markets in Asia,…
Cellphones as a link from web to world [International Herald Tribune]
The International Herald Tribune reports on how in Japan mobile phones can provide highly-site specific internet services: “If you stand on a street corner in Tokyo today, you can point a specialized cellphone at a hotel, a restaurant or a…
You are what you use… not what you own [WorldChanging]
WorldChanging, the online publication covering tools, models, and ideas for building a better future, has an interesting article on branding experience instead of stuff: “One of the fundamental insights that’s helping us re-imagine our lives in a brighter, greener cast…
Web accessibility soon mandatory in Europe? [CNet News]
The 34 EU member states on Wednesday signed up for the “Internet for all” action plan, designed to ensure that the most Web-disadvantaged groups can get online. The EC has now pledged to increase broadband coverage across the continent to…