Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Read this fascinating article on how the automobile industry is reinventing itself, from high tech to high touch, from car design to experience design. The long article features elaborate case study-like sections on Ford’s eConsumer Group, Toyota’s electronic commerce strategy…
Lavrans Lovlie, partner in the UK-based service design company Live|Work, has just started a new service design wiki, a collaboratively edited Internet encyclopedia on the topic of service design to which everyone can add and edit entries. Related: Design…
Joseph Pine, co-founder of Strategic Horizons LLP and co-author of The Experience Economy: Work Is Theatre & Every Business a Stage delivered the following keynote address on the Experience Economy and its impact on the arts industry at the Texas…
The British Library recently published “Redefining the Library: The British Library’s strategy 2005 – 2008” and lists as its top 3 strategic priorities: enrich the user’s experience, build the digital research environment, and transform search and navigation.Read more
Like the fashionable width of neckties, business ideas cycle up and down in marketplace importance. The important thing to remember is that although the marketplace buzzwords change, the process of strategic planning, branding and innovation are all still relevant and…
User experience and interface design in the context of creating software represents an approach that puts the user, rather than the system, at the centre of the process. This philosophy, called user-centred design, incorporates user concerns and advocacy from…
The iPod — with its sublime design, intuitive usability, and unparalleled cool quotient — set a new standard by which all other MP3 players are judged. Four rivals (Whipsaw, Sony, Dell and Innodesign) talk about designing their answer to the…
A collaboration between the Department of Urban Studies at the Massachusetts Institute of Technology and the University of Architecture Venice (IUAV), the project uses video-equipped cell phones, PDAs, and location-based technology to deliver multimedia walking tours of lesser-known Venetian neighborhoods.…
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Password is the name of the quarterly magazine of Philips Research. The latest issue is devoted to ambient intelligence and experience design and is now available online. See also this interview with Emile Aarts, vice-president of Philips Research on ambient…
Creative directors, market researchers, brand strategists and experience designers built the AIGA Center for Brand Experience in order to pool their knowledge and skills to educate the business and design communities about building successful and innovative brands. Go to website
An evolving glossary of experience design. Go to website
User Experience Magazine is the global publication of the UPA, Usability Professional Association. It comes out three times a year and is written in the easy reading style of Interactions Magazine. Go to website
“Design thinking” can create rewarding experiences for consumers — the key to earnings growth and an edge that outsourcing can’t beat. Read full story
“Lifestyle centres” make big-box retailers look and feel like small-town shops. How can entrepreneurs compete? Read full story
Sporting Puma sneakers and a downtown hipster haircut or two, a team from the design firm Imagination USA shuffles into a fourth-floor loft in New York’s SoHo district. They’re met by David Polinchock, who offers Blow Pops and ushers…
Speech by Dr. Stefano Marzano, CEO & Chief Creative Director of Philips Design at the German Marketing Association Conference in Hamburg. Read the full speech
The rise of weblogging has been a cold shower for the complacent mass communication industries. Although the weblogging pioneers are due much praise, their own rhetoric deserves examination, and they could also raise their sights higher. Nico Macdonald (blog) reports,…