Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Audio interview with Jesse James Garrett, president and co-founder of Adaptive Path. Some describe it as making things easy and enjoyable to use. Others describe it as all the elements that impact someone’s perception of a product or system. Jesse…
The Reconstruction of Space and Time: Mobile Communication Practices By Rich Ling, Scott Campbell (editors) Published by Transaction Publishers, 2008 ISBN 141280809X, 9781412808095 304 pages Google preview Summary One of the most significant and obvious examples of how mobile communication…
Mobile Technologies – From Telecommunications to Media Editors: Gerard Goggin; Larissa Hjorth ISBN: 978-0-415-98986-2 (hardback) 978-0-203-88431-7 (electronic) Series: Routledge Research in Cultural and Media Studies Google preview Summary In light of emerging forms of software, interfaces, cultures of uses, and…
On Vimeo you can find no less than 35 videos of the Picnic conference. They are great. My personal favourites (quite a few): Jim Stolze: The virtual happiness project “Virtual Happiness” is a research project that aims to provide insights…
Reporting on PSFK’s Good Ideas Salon yesterday in London, Guardian writer Jemima Kiss highlights the presentation by Dopplr designer Matt Jones: He sees mobile as something of a super power device and described something he calls “bionic noticing” – obsessively…
A few weeks ago, W3C, the body in charge of global web standards directed by Tim Berners-Lee, organised a Workshop on the Future of Social Networking in Barcelona, with a high level goal of bringing together the world experts on…
Clive Grinyer wrote a highly honest, yet optimistic post about his experience of working in a hardcore technology company (Cisco) as a user experience designer. It starts off with a very recognisable problem description: “In the conventional industrial product development…
Laurent Haug, an entrepreneur based in Geneva, Switzerland and founder of the LIFT conference, launches a new concept: publicy. “What happens with social networks is they publish information about you to the world. Two kinds of information: the ones you…
Mike Kuniavsky (ThingM) is currently writing a ubicomp user experience design book. He just posted a few tidbits on service design: “There are two fundamental ways of looking at a service: from the perspective of the technology and from the…
The entire contents of the January-February 2009 edition of Interactions Magazine are now available online. Enjoy. (via InfoDesign)
The Davos session on the “Next Digital Experience” involving Hamid Akhavan (Deutsche Telekom), Eric K. Clemons (The Wharton School), Chad Hurley (YouTube), Craig Mundie (Microsoft), Shantanu Narayen (Adobe) and Mark Zuckerberg (Facebook), can be viewed live online (Friday 30 January,…
A new blog series, New Media Practices in International Contexts, looks at the intersection of youth, new media and learning in a range of countries outside of North America and Western Europe. The authors, a group of people around Mimi…
Peter Morville (author of Ambient Findability) and Jeffery Callender (co-author of Search Patterns) are planning a new book (in process) about design for discovery and the future of search. As part of this effort, they have begun collecting user experience…
“Service design is simple. It’s all about three things,” says Idris Mootee, a business and innovation strategist, “creating compelling user benefits, optimising based on the separability of the service, and making educated trade-offs between human and technology.” Develop Compelling User…
Robert Schumacher, managing Director of User Centric, has published a long article in the Financial Post of Canada on the user-centred design challenge of call centres. “As the scale of contact centre operations increases, it is becoming a primary area…
Experientia, in collaboration with the Vodafone User Experience team, is running two workshops on 25 February at the upcoming LIFT conference to present the results of two recent projects and explore their impact. KashKlash: exchanging the future Join us for…
Designing Social Interfaces Principles, Patterns, and Practices for Improving the User Experience Christian Crumlish and Erin Malone O’Reilly Media and Yahoo! Press Abstract Designing for social interaction is hard. People are unpredictable, consistency is a mixed blessing, and co-creation with…
Dan Saffer, who together with Interaction-Ivrea alumni Jennifer Bove, recently started the interaction design studio Kicker, is working on a revision of his book Designing for Interaction. Most interestingly, he will dissolve the service design chapter and “just place the…
Peter Merholz of Adaptive Path asked Matt Jones, founder/lead designer of Dopplr, on the new ability for every Dopplr user to download a Personal Annual Report of their 2008 travels in pdf. “All of us at Dopplr are fascinated by…
Alice Rawsthorn, the design critic of the International Herald Tribune, reflects on what skills have, because of technology, become less useful than they would have been 10 years ago and what we have them replaced them with. In her analysis,…