Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
There is a transformation taking place in the newspaper business, where top-down, voice-of-God journalism is being challenged by what is called participatory journalism, or civic or citizen journalism. Under this model, readers contribute to the newspaper. And they are doing…
One of the most oft-asked questions in search is “what’s next.” Yahoo hopes that My Web 2.0 is an answer – according to the folks who created it, My Web is an entirely new approach to relevance based on social…
Read this fascinating article on how the automobile industry is reinventing itself, from high tech to high touch, from car design to experience design. The long article features elaborate case study-like sections on Ford’s eConsumer Group, Toyota’s electronic commerce strategy…
Lavrans Lovlie, partner in the UK-based service design company Live|Work, has just started a new service design wiki, a collaboratively edited Internet encyclopedia on the topic of service design to which everyone can add and edit entries. Related: Design…
Joseph Pine, co-founder of Strategic Horizons LLP and co-author of The Experience Economy: Work Is Theatre & Every Business a Stage delivered the following keynote address on the Experience Economy and its impact on the arts industry at the Texas…
Olivetti, one of the most historic names in Italian industry, was on Wednesday relaunched by the Telecom Italia group after several years out of the public eye. Between 2005 and 2007, Telecom Italia will invest 200 million € in Olivetti,…
The British Library recently published “Redefining the Library: The British Library’s strategy 2005 – 2008” and lists as its top 3 strategic priorities: enrich the user’s experience, build the digital research environment, and transform search and navigation.Read more
David Hill, director of design for Lenovo, shares his perspectives on design and technology. Read full story
If you have some time, check out the 158 awarded products on the Business Week website (accessible from the “slide show” link). They are neatly organised in fourteen categories: business & industrial design, computer equipment, consumer products, design exploration,…
Like the fashionable width of neckties, business ideas cycle up and down in marketplace importance. The important thing to remember is that although the marketplace buzzwords change, the process of strategic planning, branding and innovation are all still relevant and…
David Byrne writes about the Bruce Mau show at Toronto’s Art Gallery of Ontario, called Massive Change. He finds Mau’s project disturbing for its optimism and especially its utopianism. Read full feature [Also available: David Byrne/Bruce Mau interview in Contemporary…
As the leader of Sony Corporation’s mobile media research and design groups in Tokyo, John Poisson spent two years focused on how people use cameraphones, and why they don’t use them more often. Now, he and human-computer interaction researchers…
User experience and interface design in the context of creating software represents an approach that puts the user, rather than the system, at the centre of the process. This philosophy, called user-centred design, incorporates user concerns and advocacy from…
This article describes critical design ethnography, an ethnographic process involving participatory design work aimed at transforming a local context while producing an instructional design that can be used in multiple contexts. Download article (pdf, 1 mb)
The iPod — with its sublime design, intuitive usability, and unparalleled cool quotient — set a new standard by which all other MP3 players are judged. Four rivals (Whipsaw, Sony, Dell and Innodesign) talk about designing their answer to the…
Design Observer A blog by a group of seven design heavies that includes contributors to Print and I.D., a trustee of the Cooper-Hewitt, National Design Museum, and Pentagram’s Michael Bierut metacool Diego Rodriguez, an instructor at Stanford’s d.school who…
Dan Saffer reports in his blog on a talk on service design by Mark Jones, head of service design for IDEO Chicago.
A collaboration between the Department of Urban Studies at the Massachusetts Institute of Technology and the University of Architecture Venice (IUAV), the project uses video-equipped cell phones, PDAs, and location-based technology to deliver multimedia walking tours of lesser-known Venetian neighborhoods.…
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NextDesign Leadership Institute aims at helping design educators and practicing professionals meet the challenges of cross-disciplinary design and innovation leadership. The latest issue of their journal addresses the role of design journalism in creating the future of design.