Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
In this short essay, Jon Fisher of UK consultancy Nomensa presents some introductory thoughts about Nomensa’s framework for â€sense making in cross channel designâ€. In particular, he demonstrates a potential method for visualising the information space from which understanding can…
At the beginning of June, the Usability Professionals Association (UPA) announced that from now on it would be known as the User Experience Professionals Association (UXPA). This didn’t go unnoticed, and UX publisher Louis Rosenfeld reacted to this news with…
This is Service Design Thinking: Basics – Tools – Cases Edited by Marc Stickdorn and Jakob Schneider BIS Publishers, 2011 376 pages (Amazon link) This is Service Design Thinking outlines a contemporary approach for service innovation. Service design and design…
A recent crush of smartphone and tablet apps claim to make hard decisions easier, and the range of ethical dilemmas they can weigh in on will only increase. At this rate, Siri 5.0 may be less a personal assistant than…
Moralizing Technology: Understanding and Designing the Morality of Things Peter-Paul Verbeek University of Chicago Press, 2011 183 pages (Amazon link) Christine Rosen has written a very long and excellent book review / reflection in The New Republic on the recent…
In a long article Jonathan Cutrell talks about a strategy for creating content that revolves around its portability to multiple scenarios, devices, and access frames, and particularly about creating content that taps into multiple strong consumer motivations, and is consequently…
Making products attractive and user-friendly is a smart idea, but it is no substitute for R&D and investment, argues James Woudhuysen, a professor of forecasting and innovation at De Montfort University, on Spiked, a British Internet magazine focusing on politics,…
At a Fisher-Price lab, researchers watch children at play to come up with ideas for new products, including toys that incorporate apps on iPads and iPhones. At Fisher-Price, “we bring babies in with their moms and watch them at play…
Milan Guenther, founding partner of enterprise design associates, explores the word “user” in “user experience”, and compares it to customer experience, employee experience and brand experience. “For me, the word Experience in the context of Design work refers to the…
In arguing that digital technologies enable embodied experiences that reshape the very ways in which we conceptualize our everyday life, Nishant Shah, founder and Director of Research for the Bangalore-based Centre for Internet and Society, tells us a story from…
In a long article, designer Avi Itzkovitch explains how, when connecting applications across smart devices, UX designers can create product ecosystems that dynamically respond to user contexts and thus provide enhanced experiences. The author reviews various theories on the multiscreen…
Washington Post publisher Katharine Weymouth announced in a memo that the paper has named Laura Evans, who has spent most of her nine years at the Post as chief researcher, to the newly created position of VP, Chief Experience Officer…
The Helsinki Low2No project team just released a smart services and informatics workbook that was developed by ARUP and Experientia. Low2No is a broad project, initiated in collaboration with the Finnish innovation fund Sitra, aimed at the development of a…
UC Irvine will anchor a new $12.5 million, Intel-funded research center that applies social science and humanities to the design and analysis of digital information. “Technology is profoundly entangled with our everyday lives. As researchers, we can’t get a handle…
Design and AnthropologyEdited by Wendy Gunn, University of Southern Denmark and Jared Donovan, Queensland University of Technology, AustraliaAshgate, 2012Hardcover and ebook Design and Anthropology challenges conventional thinking regarding the nature of design and creativity, in a way that acknowledges the…
Nir Eyal, lecturer in marketing at the Stanford Graduate School of Business, believes secrets about human behavior, which provide insights into the way people act even though they can’t tell you why, are levers for creating user habits and competitive…
Dan Ariely is a professor of behavioral economics and psychology at Duke University and the author of Predictably Irrational: The Hidden Forces that Shape Our Decisions, and The Upside of Irrationality: The Unexpected Benefits of Defying Logic, both New York…
When communicating, context is king. A breakthrough in modelling context in human communication could make computers better conversationalists, according to cognitive scientists at Stanford University. “[Michael] Frank, [head of Stanford University’s Language and Cognition Lab] and colleague Noah Goodman, also…
Nathan Shedroff (bio), the pioneer in Experience Design, Interaction Design and Information Design, and the chair of the MBA in Design Strategy at California College of the Arts (CCA) in San Francisco, CA, is looking back on 10 years of…
Windows 8 and the art of UX compromise by Ryan Bell, user interface software team lead at EffectiveUI Microsoft is cleverly promoting Windows 8 with the tagline “no compromises.†The idea is that you get both a desktop/laptop operating system…