Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
David Kelley, founder of industrial-design firm IDEO, is making headway in his dream of transforming design departments from that quirky corner where everyone wears clunky shoes to a central part of the product development team. Read full story Listen to…
A few years ago, a wireless “digital pen” developed by the Swedish start-up Anoto Group was poised for a splash. Leveraging scanning technology and assisted by “smart” paper, the trumped-up ball-point pen technology was designed to capture handwriting and convert…
Retailing, the High-Tech Way From in-store cameras to data-mining loyalty-card use and beyond, retailers are depending more and more on technology to boost sales E-Tailing: It’s All About Service Turning surfers into shoppers requires new levels of help online. The…
Philips makes experience design the heart of all its design efforts: “Experience Design is about creating and specifying the quality of a person’s experience throughout the entire period of engagement with a value proposition such as a product. Experience Design…
New value by One Design is Philips Design’s quarterly magazine. It aims to illustrate how design can create value for all types of business, focusing on the creation of innovative design that leads to meaningful experiences. Some recent articles: –…
When Mariane Polfliet discovered that she had an emergency meeting in a hard-to-reach suburb of Amsterdam last week, there was no need to panic: Within minutes, she used a computer-coded electronic car key to drive away in one of the…
There is a transformation taking place in the newspaper business, where top-down, voice-of-God journalism is being challenged by what is called participatory journalism, or civic or citizen journalism. Under this model, readers contribute to the newspaper. And they are doing…
Lavrans Lovlie, partner in the UK-based service design company Live|Work, has just started a new service design wiki, a collaboratively edited Internet encyclopedia on the topic of service design to which everyone can add and edit entries. Related: Design…
Like the fashionable width of neckties, business ideas cycle up and down in marketplace importance. The important thing to remember is that although the marketplace buzzwords change, the process of strategic planning, branding and innovation are all still relevant and…
Dan Saffer reports in his blog on a talk on service design by Mark Jones, head of service design for IDEO Chicago.
A collaboration between the Department of Urban Studies at the Massachusetts Institute of Technology and the University of Architecture Venice (IUAV), the project uses video-equipped cell phones, PDAs, and location-based technology to deliver multimedia walking tours of lesser-known Venetian neighborhoods.…
With competition mounting from low-cost Asia and the fast-moving United States, European businesses are searching for a model to make them viable in an increasingly globalised marketplace. Read full story
Teller, 34, is chief executive of BodyMedia, a company he cofounded six years ago in Pittsburgh. BodyMedia has sold 7,500 armband monitors, 2.9-ounce pods packed with six sensors absorbing physiological data 32 times a second. Wearers dump their data wirelessly…
The global economy requires a new way of thinking about how technology, R&D, human resources, and management need to combine. Read full story