Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Financial services
Web 2.0 is the web as it was originally envisioned – the internet of things is the real departure
Social lending gains net interest
“Now there is a wave of sites trying to convince people that the web is the place for their money,” writes Katie Ledger of BBC’s Click Online. “The concept is called social lending and the idea is to introduce people…
New Web sites connect lenders and borrowers [International Herald Tribune]
About a year and a half ago I wrote about Zopa, a P2P banking service in the UK, and therefore a potentially disruptive innovation in the financial services sector. The International Herald Tribune has meanwhile discovered it as well: A…
Peter Merholz of Adaptive Path on experience strategies for financial services
The Economist on mobile telephony and banking
“Most South Africans do not have bank accounts. But most do have mobile phones,” writes The Economist today in a story about mobile telephony and banking with a particular focus on Africa. “About half a million South Africans now use…
IDEO’s experiential approach
Branching out [The New York Times]
Certainly the message you would get if you were to visit the Umpqua branch in Portland’s trendy Pearl District neighborhood seems only vaguely related to the mundane business of certificates of deposit, checking accounts and loans. With free wi-fi access,…
Talk to our customers? Are you crazy? [Fast Company]
Banks creating a better branch experience
P2P banking in the UK
Zopa is a P2P bank in the UK that connects online lenders with borrowers.
Investment bank sees blogging as way to find ‘stars of tomorrow’ [The New York Times]
Blogging has transformed political commentary, rattled the media business and inundated the Internet. Does it have a place on Wall Street? ThinkEquity Partners, a boutique investment bank in San Francisco, was going to find out on Thursday by introducing a…