Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
A couple of months ago I posted about a very exciting experience design case study by Marc Rettig and MAYA Design on work done for the Carnegie Library of Pittsburgh. Maya Design has meanwhile posted a case study synthesis of…
“I have been teaching mechanical engineers the process of design for more than 15 years. Traditional engineering design courses focus on technology and not context. The result is a downstream focus on making a design work rather than on…
The second day of the Fortune Innovation Forum featured a panel discussion called “Design Matters” with Chris Bangle of BMW Group Design, Minda Gralnek of Target and Richard Koshalek of the Art Center College of Design. Is design the same…
The UK Design Council launched today Design of the time (DOTT, in short), a £50 million, ten-year initiative to re-design the UK that begins in North East England in 2007. DOTT, which is lead by John Thackara, gives the UK…
A very insightful story by Geraldine Bedell in today’s Observer explores the latest thinking on the role of design as a means to develop solutions to services, business models and social issues, and the controversy this has generated in…
Abstracts and posters of the first Ethnographic Praxis in Industry Conference (EPIC, that took place on 14-15 November in Redmond, WA, are already online. The conference proceedings are also downloadable (pdf, 1.9 mb, 198 pages), be it for a limited…
Can computers help fight obesity? Can technology motivate you to waste less energy? Can communication devices help overcome racial prejudice? Can a virtual agent persuade you to break your smoking habit? Can a mobile phone help you study? Can a…
The apparent success of Internet-based social bookmarking applications begs the question of whether large enterprises or organisations would also benefit from social bookmarking systems. To investigate this question, IBM is designing and developing an enterprise-scale social bookmarking system called dogear.…
MIT Technology Review discusses the blossoming field of corporate ethnography as a way to study how people actually use technology and reports on the first-ever Ethnographic Praxis in Industry Conference (EPIC), organised by ethnographers at Intel and Microsoft and held…
Michael Bierut of Pentagram argues in the piece on “Innovation is the new black” at Design Observer that corporations are uncomfortable with the term “design” and prefer to call it “innovation.” This provoked a very insightful response by Larry…
“Embedding design into business” is the title of a long article by Roger Martin, dean of the Joseph L. Rotman School of Management in Toronto, Canada, that just appeared in the School’s magazine. “Firms everywhere are realising they can jump-start…
The British Government is working on a series of strategies to put an entirely different dynamic in place to drive the UK public services: one where the service will be driven not by the managers but by the user –…
In a half hour audio interview on NPR’s Talk of the Nation, Neil Gershenfeld of MIT says a revolution is on the horizon for manufacturing — that existing technologies and tools can bring capabilities once only held by huge factories…
More and more B2B companies are turning to experience marketing to woo business customers. “B2B companies, especially in the technology, pharmaceutical and banking industries, are looking for ways to immerse their business clients in experiences that tell a brand…
Business Innovation 2005 is the name of the weblog that accompanies this year’s Fortune Innovation Forum, which will be held November 30-December 1 in New York City. Inspired by the event’s comprehensive lineup of discussion topics and speakers (including…
A few months ago I wrote about the Gel and euroGel conferences in 2006. Mark Hurst just posted a partial line-up of speakers. The euroGel 2006 conference which will take place on 1 September 2006 in Copenhagen, Denmark, features: Han…
MIT has established seven so-called Fabrication Labs in places as distant as Norway and Ghana. Each lab has tool sets that, costing about $25,000, would be out of the reach of most fledgling inventors. Advocates of such “Fab Labs” think…
Jim Murphy, parliamentary secretary at the UK Cabinet Office, recently gave a speech entitled “Towards Customer Centric Government: Strategies for Service Transformation“. Reporting on this, Ann Light in Usability News is particularly struck by the section on relevancy: ‘We…
Bruce Nussbaum, who writes a column on innovation and design for Business Week, reflects today on the IDSA/HP Design About on BOP–the bottom of the pyramid. “Gary Elliot, the vice president of brand marketing for HP, talked about “Me-ism” in…
As Hewlett-Packard’s director of design and brand experience, Sam Lucente’s job is to use insights from the design, technology, and marketing fields to enhance the consumer’s interaction with HP products. In an interview with Business Week, he talks about the…