Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Buongiorno Vitaminic SpA, an Italian multinational and one of the world’s leading groups in the mobile value-added service (VAS) sector, has signed an agreement for the acquisition of a 100 percent stake in Freever, a leading European company in the…
In a world of content overload–with e-mail always pushing information and thousands of web sites pulling us–more people are using RSS readers to cope. The grassroots technology, used for the past few years by bloggers and news junkies, is finding…
Is it a new medium on a par with film and music, a valuable educational tool, a form of harmless fun or a digital menace that turns children into violent zombies? Video gaming is all these things, depending on whom…
Axel Soojung-Kim Pang, research director at the Institute for the Future and lead blogger of the Institute’s Future Now website sent me some thoughts on how the isolated, autonomous science city has now been displaced by the model of…
Firms everywhere want to revolutionize themselves by turning design-oriented. Unfortunately, it’s not as simple as hiring a chief design officer and declaring design as your top corporate priority. To generate meaningful benefits from design, corporations will have to change in…
Ethiopia, one of Africa’s poorest countries, is spending one tenth of its GDP every year on IT. Over the next five years, the government plans to invest more than $100m (£56m) in public sector computers. It aims to equip hundreds…
Recent experiences in the struggle against terrorism have shown not only what a critical role the public plays in preventing and responding to crises, but also the importance of a widely available tool the public can use to prevent terrorist…
John Thackara, director of Doors of Perception, just posted a critical comment on how the EU’s innovation and research programmes put an emphasis on tech rather than on people. For instance, the EU’s Information Society Technologies programme contains, according to…
Music fans may bemoan the crumbling boundary between commercials and song-making, but there’s more to come in an industry turned on its head by portable digital music players like the fast-selling iPod. U.S. advertisers and their agencies are becoming talent…
Videos have taken on an exciting if uncertain life of their own, far away from the mother ship that launched them. They thrive at online music sites, they’re sold in record stores, they connect strangers across the Internet. And just…
San Francisco’s Department of Elections has become very interested in usability issues of voting quipment. Recently, the department had usability expert Scott Luebking come in to provide the staff some basic training on usability and voting equipment. The training included…
It’s the biggest part of the economy these days, but many companies’ innovation remain focused on products. Service innovation as a discipline is still in its infancy. Here’s why that needs to change. Read full story
Over many years, the leaders of SAS Institute have distilled a set of principles for getting peak performance from creative people. Among them: Value the work over the tools, reward excellence with challenges, and minimize hassles. A company’s most important…
Does design have a role in implementing social policy and addressing political challenges? In an informal debate on “Design and Social Policy”, the July meeting of AIGA Experience Design in London weighed up just how far designers should be engaged…
The Ambient Experience suite uses Philips’ lighting and consumer electronics to create a welcoming and patient-friendly environment for children undergoing medical scans. Featuring a Philips Brilliance CT (computed tomography) scanner in a room with curved walls, it lets young patients…
CEO Gerard Kleisterlee tells how an emphasis on smart design pushes innovation, makes happy customers — and boosts the bottom line. Read full interview (via Brian Regienczuk)
Harvard Business School Publishing has some articles available as (paying) downloads describing how experience design and the user-centred approach can lead to innovation. Let the Users Take the Lead – May 15, 2005 Interview with Eric von Hippel, the head…
On a blog called sparklebodyspray.com, the pastel geometric images of four faceless girls emphasize the four authors, code-named Vanilla, Tropical, Rose, and Peach. Vanilla and her crew aren’t people at all. They’re the names of four perfume sprays, targeted to…
Moving beyond recycling to preventing garbage itself as the next generation of social and civic responsibility, Seattle Public Utilities is launching an initiative called Wasteless in Seattle. With the long-term goal of “zero waste,” the city hopes to drastically reduce…
IDEO’s David Kelley is building a “D-school” that aims to put students in direct contact with the people they’re designing for. An interview on the D-school as a B-school with Bruce Nussbaum. Read full story (via Metacool)