Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
What happens when designers & manufacturers discuss the workplace & social media? Dexigner reports that IIDA has published a whitepaper summary of the IIDA Industry Roundtable 15, focused on the changes in the industry, and in the world, their experience…
Who are these companies and what do they want from me? Alexis Madrigal’s voyage into the invisible business that funds the web. “This morning, if you opened your browser and went to NYTimes.com, an amazing thing happened in the milliseconds…
Samsung’s 2012 top-of-the-line plasmas and LED HDTVs offer new features never before available within a television including a built-in, internally wired HD camera, twin microphones, face tracking and speech recognition, writes HD Guru. While these features give you unprecedented control…
Nir Eyal’s third Techcrunch article on behavioural engineering, delves into the topic of “desire engines”. “Desire engines go beyond reinforcing behavior; they create habits, spurring users to act on their own, without the need for expensive external stimuli like advertising.…
The “mBCC Field Guide: A Resource for Developing Mobile Behavior Change Communication Programs,†is a new tool that helps users guide the design of mobile applications for health and provides insights about what works in mobile behavior change communication is…
Helsinki Street Eats: a book about everyday food By Bryan Boyer and Dan Hill, with contributions from Ville Tikka, Nuppu Gävert, Tea Tonnov, and Kaarle Hurtig. Sitra / Low2No Street food describes systems of everyday life. In its sheer everydayness…
In a TechCrunch guest post by Uzi Shmilovici, CEO and founder of Future Simple, outlines how he came to the conclusion that there’s nothing more important for a startup than the ability to clearly understand what it builds and then…
By 2020, Chinese consumers will join the ranks of the world’s choosiest and most sophisticated consumers. In the March 2012 report “Meet the 2020 Chinese Consumer” Yuval Atsmon, Max Magni, Lihua Li and Wenkan Liao of McKinsey China contemplate the…
In November last year, PricewaterhouseCoopers (PwC) published the short (free) report “The consumerization of IT- The next-generation CIO“. The “consumerization of ITâ€â€”defined as the use of technologies that can easily be provisioned by non-technologists—is a hot topic among CIOs these…
This report by Hani Eskandar (ITU), Barbara- Chiara Ubaldi (OECD) and Vyacheslav Cherkasov (UN-DESA) highlights the critical potential of mobile technologies for improved public governance, as well as for economic and social progress in achieving the internationally agreed development goals…
On International Women’s Day, the GSMA mWomen Programme released a study called “Striving and Surviving – Exploring the Lives of Women at the Base of the Pyramid,” reports MobileActive.org. Drawn from 2,500 interviews with women (aged 16-64 in both rural…
When it comes to health, consumers’ complex and contradictory behaviour makes observational research highly valuable, says Ipsos Mori director Oliver Sweet. “Observation allows researchers to look at healthy behaviours that are often hard to articulate, such as the emotion attached…
MobileActive has posted an in-depth new case study that focuses on evaluating mobile health interventions. Written by Kate Otto, the case study looks at testing the efficacy of using mobile phones in health care in Ethiopia. A team of researchers…
Together with a committed group of colleagues and partners, cultural anthropologist Mimi Ito has been engaged in the MacArthur Foundation’s Digital Media and Learning Initiative to address the challenge of how new media can support highly engaged, geeked out, and…
After her much talked about piece “Does corporate ethnography suck?” – which presented a cultural analysis of academics critiques of industry ethnography as a second rate or illegitimate forms of ethnography – Sam Ladner followed up with two more posts…
A pair of remarkable projects created by Ben Fry (co-developer of Processing) and his company Fathom may seem like simple marketing, but one day soon could enterprise software look like this? “The point is, as the data we produce continues…
User experience is a priority that should, in some way, find a home within the design of any new-media strategy, writes Brian Solis. “The reality is that the relationship businesses hope to have with customers through these new devices, applications,…
McKinsey’s John DeVine, Shyam Lal, and Michael Zea write that businesses ought to focus on the human side of customer service to make it psychologically savvy, economically sound, and easier to scale. “Some organizations are making strides in the design…
Two interesting posts by Danish photographer and visual ethnographer Jacob Langvad Nilsson: Business ethnography as a key strategy for international brands When penetrating new markets, two critical mistakes seem to repeat themselves. The first mistake involves thinking that because it…
It’s increasingly clear that we live in collaborative times. Many of the most interesting innovations of recent years have at their heart ideas of sharing, bartering, lending, trading, renting, gifting, exchanging or swapping. These are age-old concepts being reinvented through…