Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The austere public budgets that will come out of the financial crisis offer, as a silver lining, a renaissance in cooperative citizen engagement in the supply of welfare services, argues Victor Pestoff on Open Economy. “The concept of co-production brings…
Danah Boyd, a social media researcher at Microsoft Research, and Sherry Turkle, MIT Professor of the Social Studies of Science and Technology, were interviewed for Digital Revolution (working title), an open source documentary, due for transmission on BBC Two in…
The latest issue of UPA’s UX Magazine is devoted to sustainable design, and one of the articles is by Experientia. In their contribution, Experientia collaborators Michele Visciola, Erin O’Loughlin and Irene Cassarino reflect on how smart tools can help reduce…
The IDEA Conference took place in Toronto on September 15-16, with a focus on social experience design. Boxes and Arrows, in collaboration with the IA Institute, brings recordings of most conference talks. Day one – The impact of social models…
Social media could transform the UK National Health Service and other public services in the same way that file-sharing changed the music industry, a conference has heard. “Growing use of tools, such as Facebook and Twitter, offered an opportunity to…
Nokia, the world’s biggest mobile phone maker, faces increasing competition from the likes of Apple and Google Android. Identifying emerging trends and building new technologies could be key to cementing its future, reports Claudine Beaumont, technology editor of the Daily…
Nafid Imran Ahmed of the Bangladeshi newspaper The Daily Star was just at “The Way We Live Next 3.0” event in Helsinki and reports on the company’s vision of the future: “Nokia, the world leader in mobility, gave me an…
EU press release (link):EU ministers have committed to developing smarter online public services for citizens and businesses by 2015. The Commission has welcomed this step forward in making eGovernment more accessible, interactive and customised. At the fifth Ministerial eGovernment Conference…
A number of articles illustrate the power of the mobile phone in emerging markets: What next after the Mobile revolution in Kenya? by John Karanja MPESA will be on its own a major driver of the economic expansion of the…
Prototyping A Practitioner’s Guide to Prototyping By Todd Zaki Warfel Rosenfeld Media, November 2009 Available in paperback and digital package (1-933820-21-7), digital (PDF) editions (ISBN 1-933820-22-5) Prototyping is a great way to communicate the intent of a design both clearly…
Nokia’s senior design specialists are touring India to discover how Indians use cellphones. Leslie D’Monte reports for New Delhi’s Business Standard. Jhanvi Madan (not her real name), who lives in Mumbai , has been talking on her cellphone. Unknown to…
The Singapore Design Festival, running November 20-30, now themed “Design 2050: Possibilities for Tomorrow,” , is also continuing its quest to improve people’s surroundings through good design for a better quality of life. As already written up on this blog…
To celebrate World Usability Day 2009, System Concepts has put together a video podcast exploring how different stakeholders can enhance the user experience of their designs by including sustainability as a key requirement. The interviewees include: – Professor Ben Shneiderman…
Institute for the Future just released its latest research report, Knowledge Tools of the Future, written by Alex Pang and Mike Love. The report takes an in-depth look at signals, drivers, and trends shaping how organizations will utilize knowledge management…
The third edition of Nokia’s The Way We Live Next conference took place yesterday and today in Espoo, Finland. Nokia’s blog, Nokia Conversations, reports on a few of the keynote presentations: Nokia’s vision of the future by Heikki Norta, Nokia’s…
Bonny Colville-Hyde of CX Partners has written a good introductory article on the value of ethnographic research. How can you ensure your service stands out from its competitors in the marketplace as the one people want to use? One way…
Consumer electronics companies must rethink the old technology-driven approach to innovation because industry convergence has made this model obsolete, claims a study by Accenture. In the converging world, “high-performance businesses in the CE industry have begun to embrace a consumer-engagement-driven…
Hanging Out, Messing Around, and Geeking Out Kids Living and Learning with New Media (John D. and Catherine T. MacArthur Foundation Series on Digital Media and Learning) An examination of young people’s everyday new media practices—including video-game playing, text-messaging, digital…
NESTA, the UK’s National Endowment for Science, Technology and the Arts, has published a 45-page discussion paper on how transforming healthcare to involve the public, i.e. the creation of people-powered public services, can save money and save lives. The National…
Nokia user researcher Jan Chipchase has posted an in-depth presentation and paper on designing mobile money services for emerging markets: “Hang around a telecoms industry conference long enough and you start to get big-number fatigue – as one stack of…