Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The Davos session on the “Next Digital Experience” involving Hamid Akhavan (Deutsche Telekom), Eric K. Clemons (The Wharton School), Chad Hurley (YouTube), Craig Mundie (Microsoft), Shantanu Narayen (Adobe) and Mark Zuckerberg (Facebook), can be viewed live online (Friday 30 January,…
A new blog series, New Media Practices in International Contexts, looks at the intersection of youth, new media and learning in a range of countries outside of North America and Western Europe. The authors, a group of people around Mimi…
Peter Morville (author of Ambient Findability) and Jeffery Callender (co-author of Search Patterns) are planning a new book (in process) about design for discovery and the future of search. As part of this effort, they have begun collecting user experience…
Robert Schumacher, managing Director of User Centric, has published a long article in the Financial Post of Canada on the user-centred design challenge of call centres. “As the scale of contact centre operations increases, it is becoming a primary area…
Designing Social Interfaces Principles, Patterns, and Practices for Improving the User Experience Christian Crumlish and Erin Malone O’Reilly Media and Yahoo! Press Abstract Designing for social interaction is hard. People are unpredictable, consistency is a mixed blessing, and co-creation with…
Lidija Davis reflects on ReadWriteWeb on the consequences of what you do on social media and its traces that cannot be easily removed from the Web. The social Web has given users great power: the ability to create and share…
The annual Horizon Report describes the continuing work of the New Media Consortium (NMC)’s Horizon Project, a long-running qualitative research project that seeks to identify and describe emerging technologies likely to have a large impact on teaching, learning, research, or…
Fabien Girardin, whose work I start to know (and appreciate) more and more, just uploaded the presentation of his research work in the domain of people-centric sensing, presented last week at Yahoo! Research lab in Barcelona. Abstract Technological advances in…
I just posted an article on Core77 about my visit yesterday to Kitchen Budapest. Check it out. KiBu will be presenting three projects at the upcoming Lift09 conference. Check also KiBu’s One Year book (pdf -28 mb), which includes all…
The German and Swiss websites of the Usability Professionals’ Association (UPA) report that Silvia Zimmermann from Switzerland is the new president of the UPA. Although the global UPA website has not yet been updated, UPA Voice confirms the news. Zimmermann…
A long feature article in the New York Times Magazine explores whether social networking can turn disaffected young Egyptians into a force for democratic change. “Freedom of speech and the right to assemble are limited in Egypt, which since 1981…
The Publius Project is an initiative of Harvard University’s Berkman Center for Internet and Society, with the cryptic byline: “a collection of essays and conversations about constitutional moments on the Net”. “The project brings together a distinguished collection of Internet…
Worldchanging published an original piece of science fiction by author Madeline Ashby. The story imagines a series of futuristic technologies (including smart tags, rapid prototyping and graphene memory) and explores ways their application might impact society and human life. “The…
Rohan Gunatillake of NESTA Connect highlights three principal drivers as being behind the new wave of online activity: the low barriers to participation, the thirst for conversation and the power of collaboration. “Let’s look in turn at the general lesson…
In the current edition of UXmatters Michael Hawley (VP Experience Design at Mad*Pow Media Solutions LLC) reflects on the strengths and weaknesses of two existing alternative design approaches user-centered design and genius design. There is a trend among some in…
Press release: Complexity is preventing uptake and usage of mobile applications and services, according to a survey of US and UK consumers commissioned by mobile device management (MDM) specialist Mformation. 95% of consumers surveyed indicated that they would be more…
IDEO just announced a quick open user interface exploration project with Bug Labs, that will run for a little over a week on a new public blog BUG+IDEO. An open project between BugLabs and IDEO, this deep-dive exploration of the…
The (in)famous Bad Usability Calendar has featured 48 classic design mistakes in 13 different languages since 2005. Now it is available in its 2009 edition (with versions in English, German, Spanish, Italian, Norwegian and Polish). NetLife Research, who is behind…
Vodafone publishes a very good, but highly under-communicated, Public Policy series. The aim of the series is “to provide a platform for leading experts to write on issues that are important to Vodafone and that may help policy makers as…
Just when everyone is writing on how mobile phones are bringing about huge changes in emerging markets, Cory Doctorow publishes a very nice and thought provoking article in the Guardian entitled “Laptops, not mobile phones, are the means to liberate…