Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The (UK) Times reports on how you don’t need a computer anymore to browse people’s profiles. “After the explosion in internet-based social networking (MySpace, Facebook) doing the same thing in real life instead of in front of a computer became…
A series of web pages on the France Telecom/Orange site give an insight in how the company moves from the many ideas that come out of R&D, to a product or service that is ready for the market. In 2005-2006,…
Consumer Reports WebWatch released the results of an ethnographic study on how children interact with online environments. The study, “Like Taking Candy from a Baby: How Young Children Interact with Online Environments,” used ethnographic methods and focused on young children,…
Virpi Roto, Pekka Ketola and Susan Huotari presented a paper describing user experience evaluation at Nokia at the recent CHI 2008 conference: Abstract Nokia has a long history in designing for experiences, as mobile phones are very personal and experiental…
Joshua Porter, a user interface designer, wonders whether simplicity is a bad design goal, and expresses his ideas in a thoughtful post. Most designers place simplicity above all else. We value simple things because they do all the things we…
Today I read Groundswell: winning a world transformed by social technologies (alternate site – amazon page) by Charlene Li and Josh Bernoff (analysts at Forrester). [I was sent a review copy].   It is a book aimed senior managers in charge…
Last year, The Economist published an article about ethnographic user research at Swisscom. One of the findings it highlighted was that immigrant workers are the most advanced users of communications technology: “It is migrants, rather than geeks, who have emerged…
A few weeks ago I attended the CHI conference in Florence, Italy. I was only there for a day and a half, and this being my first CHI conference, I am not in a position to give it a solid…
Here is my selection on emerging markets related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available) Re-placing faith: reconsidering the secular-religious use divide in the United States and Kenya [abstract] Authors: Susan P. Wyche…
Here is my selection on mobile banking related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) From meiwaku to tokushita!: lessons for digital money design from Japan [abstract] Authors: Scott Mainwaring (Intel Research), Wendy…
Here is my selection on mobility related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) A diary study of mobile information needs [abstract] Authors: Timothy Sohn, Kevin A. Li, William G. Griswold, and James…
Here is my selection on security related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Love and authentication [abstract] Authors: Markus Jakobsson (Palo Alto Research Center), Erik Stolterman (Indiana University), Susanne Wetzel (Stevens Institute…
Here is my selection on papers related to social applications presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Ambient social tv: drawing people into a shared experience [abstract] Authors: Gunnar Harboe, Crysta J. Metcalf, Frank…
Here is my selection on papers related to social context presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Celebratory technology: new directions for food research in HCI [abstract] Authors: Andrea Grimes (Georgia Institute of Technology)…
Here is my selection on papers on more strategic issues presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Empathy and experience in HCI [abstract] Authors: Peter Wright (Sheffield Hallam University) and John McCarthy (University College…
Here is my selection on sustainability related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) A bright green perspective on sustainable choices [abstract] Authors: Allison Woodruff (Intel Research), Jay Hasbrouck (Intel) and Sally Augustin…
Here is my selection on usability related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Usability evaluation considered harmful (some of the time) [abstract] Authors: Saul Greenberg (University of Calgary) and Bill Buxton (Microsoft…
Robert Scoble, managing director of FastCompany.TV, thinks the online world isn’t always user-friendly, and argues how it easily could be. “The Internet, which is shorthand for “interconnected network” and is one of the most significant achievements in the history of…
Clay Shirky, author of the book Here Comes Everybody: The Power of Organising without Organisations (see also these posts), was one of the presenters at the Web 2.0 conference: Mark Ury, chief experience architect for Blast Radius, was there and…
The April issue of the International Journal of Design has recently been published. It is the fourth issue of this peer-reviewed journal issued by the Taiwan-based Chinese Institute of Design (read more here). Three-in-One user study for focused collaboration by…