Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Steven Bell of the blog Designing Better Libraries has authored an article for the January-February 2008 issue of American Libraries on how a design thinking approach can help librarians. “As a profession that mediates information from source to user—not unlike…
User-Centered Design Stories: Real-World UCD Case Studies by Carol Righi and Janice James (Perficient, Inc.) Paperback: 560 pages Publisher: Morgan Kaufmann (Elsevier) Date: April 19, 2007 Intended for both the student and the practitioner, this is the first user-centered design…
On this University of Washington video broadcast Tapan Parikh describes his experiences developing CAM – a toolkit for mobile phone data collection – in the rural developing world. Designing technologies for an unfamiliar context requires understanding the needs and capabilities…
The report “User-driven innovation: when the user makes the difference” aims to clarify the awareness and use of user-driven innovation in the Nordic countries. The authors — a group of students from the Norwegian University of Science And Technology (NTNU)…
‘Experience Design in City Tourism‘ is a study by the Nordic Innovation Centre to gain more insight into what and how visitors want to see and experience during their stay and what the tourist industry can do in the long…
Peter Merholz did an hour-long interview with Donald Norman, who just published a new book: The Design of Future Things. According to the Adaptive Path blog, the interview deals with: “adaptive cruise control, ubiquitous computing, human plus machine, “user experience,”…
The McKinsey Quarterly has published an article on eight technology-enabled trends that will help shape businesses and the economy in coming years. The authors James M. Manyika, Roger P. Roberts, and Kara L. Sprague have grouped the eight trends –…
All kinds of things apparently, as described by this revealing story on the BBC, commented on by Bruce Nussbaum of Business Week: “Clearly, children love the machine. Most of them had never seen a computer before and the great design…
Steven Bell writes about the implications of the user experience approach in library design. One characteristic of delivering good user experiences is that it typically results in return business. Whatever that experience is, it is something the user wants to…
The R&D labs of France Telecom and its commercial Orange brand cover a wide range of technological research but at first glance they also seem to be extensively involved in user research and experience design: The UK research centre has…
The User Innovation Research Initiative is a research program which aims to deepen our understanding of the phenomenon of user innovation and is hosted by the Institute for Entrepreneurship and Innovation at the Vienna University of Economics & Business Administration.…
Nicolas Nova has been going through the EPIC 2007 proceedings (the ethnographic praxis in industry conference), and ran across this interesting paper entitled “Ethnography as Design Provocation†by Jacob Buur and Larisa Sitorus. The paper starts off by explaining how…
The EPIC 2007 conference on ethnographic praxis in industry has a blog, and it’s not what you think. The format is that of a newspaper or magazine advice column where readers can ask questions to a specialist. Each week the…
In a Business Week interview design guru Don Norman argues for making autos less automated and for infusing gadgets with natural, easy-to-interpret feedback signals. In his new book, The Design of Future Things (Basic Books), Don Norman isn’t afraid to…
Business Week profiles Anne Kirah, former design anthropologist at Microsoft, and now Dean of the new Danish school called 180°academy, where she is “shaking managers out of their traditional ways of doing things and forcing them, perhaps for the first…
The TED conference has published its video of the talk by Nokia’s “user anthropologist” Jan Chipchase in March this year: Nokia principal researcher Jan Chipchase’s investigation into the ways we interact with technology has led him from the villages of…
According to Niti Bhan, Nathan Eagle‘s post on the limitations of the current perception of the mobile internet experience for the developing world are “spot on and the most insightful I have come across to date”. Here is a quote…
In an article for UXmatters, Hilary Cooldige of Molecular reviews current research on teen mobile phone us, argues for contextual user research and mobile usability studies in the field, and presents some of the results of her own field studies.…
Tom Davenport (Babson College) has written a Harvard Business column entitled “The Rise of Corporate Anthropology” where he lauds the contribution of anthropology because of its emphasis on observation: “What’s so good about systematic observation? It’s the key to knowing…
The New York Times reports on how in the collective patter of profile-surfing, messaging and “friending,” academic researchers see the resurgence of older patterns of oral communication. “The growing popularity of social networking sites like Facebook, MySpace and Second Life…