[Book] Code Dependent
"A riveting story of what it means to be human in a world changed by artificial intelligence, revealing the perils and inequities of our growing reliance on automated decision-making"
Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Technology
We need to prepare for ‘addictive intelligence’
People have started forming relationships with AI systems as friends, lovers, mentors, therapists, and teachers, with these "sycophantic" companions "optimized to suit the precise preferences of whoever [they are] interacting with", write Robert Mahari, a joint JD-PhD candidate at the MIT Media Lab and Harvard Law School, and Pat Pataranutaporn, a researcher at the MIT Media Lab, in the MIT Technology Review.
[Book] Love and technology
Love and Technology: An Ethnography of Dating App Users in Berlin by Fabian BroekerRoutledgeDecember 2023, 192 pages Love and Technology: An Ethnography of Dating App Users in Berlin explores how dating apps fit into Berlin’s unique dating culture and brand of intimacy…
Why serious UX research agencies (or their clients) can’t use AI-based service platforms
We conducted a quick, initial analysis of six AI-based service platforms for hosting and analysing UX research: HeyMarvin, Lookback, AddMaple, Reveal, Outset, and Voicepanel. It brought up more questions than answers.
July/August 2024 edition of Interactions magazine is out
The latest issue of Interactions magazine, published by ACM, contains five feature stories, four of which are about AI and interaction design.
[Book] Guardrails
When we make decisions, our thinking is informed by societal norms, “guardrails” that guide our decisions, like the laws and rules that govern us. But what are good guardrails in today’s world of overwhelming information flows and increasingly powerful technologies, such as artificial intelligence? Based on the latest insights from the cognitive sciences, economics, and public policy, Guardrails offers a novel approach to shaping decisions by embracing human agency in its social context.
Applying AI in UX research
Practitioners praise some efficiency gains in process tasks, but are skeptical about the real value in analysis and insight gathering, despite the many marketing claims.
[Paper] Why people still fall for phishing emails
This paper features an in-depth investigation on how people make email response decisions while reading their emails. The authors proposed five concrete enhancements to state-of-the-art anti-phishing education, training, and awareness tools to support users in making safe email responses.
Experimenting with GenAI in design research
Cameron Hanson, Strategy Director at Smart Design, gave a presentation at the the Service Design Network (SDN) New York Chapter on practical ways to integrate GenAI into the design research process.
What does it mean to trust a technology?
Trust depends on perceptions of whether sociotechnical systems are seen as beneficial and well-governed as well as whether they work as their designers expect.
Using psychology to bolster cybersecurity
In an article for Communications of the ACM, David Geer explains how the U.S. Defense Department uses cyberpsychology to get into the minds of attackers to better understand how they think and act.
CHItaly ’23 Proceedings are out
Proceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter
UX needs a sense of urgency about AI
"UX professionals must seize the AI career imperative or become irrelevant", writes Jakob Nielsen in his blog UX Tigers, particularly with current AI-driven tools being "far from user-friendly with their clunky, prompt-driven interfaces", and with adult (digital) literacy being what it is.
People are getting fed up with all the useless tech in their cars
For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment, writes Andrew J. Hawkins in The Verge.
GPT detectors biased against non-native English writers
If you're a non-native English writer, you should know GPT detectors are biased against you.
The future of urban AI
10 conversations by Urban AI, a Paris based think tank, with worldwide experts to explore the future of urban artificial intelligence
[Book] Imagining AI
The book sheds new light on some of the most important themes in AI ethics, from the differences between Chinese and American visions of AI, to digital neo-colonialism. It is an essential work for anyone wishing to understand how different cultural contexts interplay with the most significant technology of our time.
[Book] The Smartness Mandate
What exactly is “smartness,” and how and why has it come to be not only a desirable goal, but something that must be implemented everywhere?
An anthropology of algorithmic recommendation systems
In this book meet the people who design the algorithms that capture our musical tastes.
New European Commission study on how digital advertising impacts privacy, publishers and advertisers
This study has collated evidence which on balance indicates a strong case to reform digital advertising. It indicates that the status quo is unsustainable for individuals, publishers and advertisers.