One year on, has the French repair index kept its promises?
Analysis of the outcomes of the French repairability index, how it affects repairers and how consumers feel about it.
Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Category Technology
Mind the gaps: how experience data can help fight climate change
A study by the World Economic Forum, Qualtrics and SAP suggests we are far from reaching a consensus about who is responsible for taking action on climate change and who is trusted to do so
Results suggest 81% of people say businesses are primarily responsible for taking action on climate change, yet only 28% trust businesses’ claims about sustainable practices.
Results suggest 81% of people say businesses are primarily responsible for taking action on climate change, yet only 28% trust businesses’ claims about sustainable practices.
[Book] Modern Socio-Technical Perspectives on Privacy
Provides a foundational understanding of technical and social aspects related to online privacy
Covers modern application areas as well as underexplored issues (e.g., privacy accessibility, cross-cultural privacy)
Includes a dedicated part on forward-looking approaches to privacy that move beyond one-size-fits-all solutions.
Covers modern application areas as well as underexplored issues (e.g., privacy accessibility, cross-cultural privacy)
Includes a dedicated part on forward-looking approaches to privacy that move beyond one-size-fits-all solutions.
Misinformation is a pandemic that doesn’t have a vaccine
Conspiracy theories and misinformation about QAnon, COVID-19 and 2020 election fraud took a deadly turn in 2021. As bad as things were last year, experts worry it'll get worse in 2022.
An anthropologist on Facebook’s new “Ray-Ban Stories” glasses
With this product, writes anthropologist Sally Applin in MIT's Technology Review, "Facebook is claiming the face as real estate for its own technology."
Digital for Care – Free Experientia report
Download free Experientia report on key trends and design challenges in home and remote care when patient and caregivers use online platforms and on-body health devices
Digital for Care – Rapporto gratuito di Experientia
Rapporto gratuito su tendenze chiave e sfide di design nell'assistenza a domicilio e a distanza quando il paziente e i caregiver usano piattaforme online e dispositivi per la salute.
The drive for privacy and the difficulty of achieving it in the digital age
People care and act to manage their privacy, but face steep psychological and economic hurdles that make not just desired, but also desirable privacy nearly unattainable. Approaches to privacy management that rely purely on market forces and consumer responsibilization have failed.
Videos online of “Humanizing technology through design” conference
Curated by Experientia partner Jan-Christoph Zoels and Sara Fortunati, director of the Torino Circle of Design, the conference dealt with the best international practices about the humanization of technology. It was structured into six different thematic sessions: ethics, public services, healthcare, AI, mobility and learning. All videos are now available, with English subtitles.
AI still sucks at moderating hate speech
But scientists are getting better at measuring where each system fails.
Review and insight on the behavioral aspects of cybersecurity
Since the majority of cyber incidents are human enabled, this shift requires expanding research to underexplored areas such as behavioral aspects of cybersecurity. This paper provides a review of relevant theories and principles, and gives insights including an interdisciplinary framework that combines behavioral cybersecurity, human factors, and modeling and simulation.
Understanding the human aspects of cyber security
CyberBitsEtc. is a website and blog by Ganna Pogrebna (Professor of Behavioural Economics and Data Science, Fellow at the Alan Turing Institute) and Boris Taratine (Cyber Security Architect and Visionary) that focuses a lot on the human aspects of cyber security, in particular behavioural design, psychology and behavioural sciences.
The human error of Artificial Intelligence
Rather than trying to fix the biases of AI systems and their human error, we need to find ways to coexist with it. Anthropology can help us a lot here.
The human factor — why data is not enough to understand the world
In a world shaped by one AI, artificial intelligence, we need a second AI, too — anthropology intelligence, writes Gillian Tett in the Financial Times.
Shoshana Zuboff explains why you should care about privacy
In a wide-ranging interview with Lauren Jackson of the New York Times, the author of “The Age of Surveillance Capitalism” talks about why people should pay attention to how big tech companies are using their information.
[Book] Living in Data
In this provocative book, Jer Thorp brings his work as a data artist to bear on an exploration of our current and future relationship with data, transcending facts and figures to find new, more visceral ways to engage with data.
[Book] Data Lives
A book about the life of data and living with data.
Towards an anthropology of data
Special issue of the Journal of the Royal Anthropological Institute
Social science perspectives on artificial intelligence. A special issue.
This special issue collects six articles tackling artificial intelligence (AI) from a social science perspective.
[Book] Creating a Culture of Innovation
Innovation can only occur in the right environment. While organizations can attempt to hire for innovation, there is little that can blossom in a restrictive and discouraging physical setting - even if the space holds the most creative and vibrant thinkers.