Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Technology
The future of human-computer interaction [ACM Queue]
Prof. John Canny of the University of California at Berkeley has published a thoughtful and in-depth article on the future of human-computer interaction in the July/August issue of ACM Queue, a publication of ACM (Association for Computing Machinery), “the world’s…
Can a crowd really edit our daily paper? [The Guardian]
Consumer generated campaigns
Crowdsourcing: consumers as creators [Business Week]
Negative user experience of World Cup on mobile phones [MEX]
Women and consumer technology [CNET News]
Snapshots from the future
Going online for health [International Herald Tribune]
The costs of health care have gradually been passed along to the end user; more and more, the information needed to manage our health is within easy reach as well, on the Internet. The European Union, for instance, last month…
Mature users seek uncluttered mobiles, claims research
Rachel Jones, founder of the UK user-centred design company Instrata, writes in Usability News about new research by her company which “set out to discover what consumers in the UK and other European countries aged 30 and upwards really want”…
Philips Design magazine on involving users in the beginning of an innovation process
Philips just released the July issue of new value by One Design, its online quarterly design magazine. In ‘Making the future more tangible‘, the magazine explores how, by involving stakeholders in the ‘fuzzy front end’ of innovation, Philips can truly…
The science and art of user experience at Google
On Google Video you can find a recent 30 minute Google Tech Talk presentation by Jen Fitzpatrick, engineering director at Google and in charge of Google’s user experience team, which is responsible for the user interface design and usability analysis…
Older people ‘missing out’ online [BBC]
Older people are missing out on critical services because they do not use the internet, a report says. Just 28% of people over the age of 65 have home internet access, compared to a UK average of 57% of households.…
Studying the museum visitors’ experience at Museolab
Nicolas Nova writes in his blog Pasta and Vinegar about the research structure Museolab [website in French], within Lyon’s future museum Musée des Confluences (architecture by Coop Himmelblau), that “aims at inventing, experimenting and validating technologies and services that would improve…
Turning cultures of repair into cultures of innovation
In an effort to understand the total user experience, Jan Chipchase of the Mobile HCI Group at the Nokia Research Center in Tokyo, has taken time out during recent field studies in emerging markets to explore local repair cultures. “The…
Smart phones could drive new telecom business model
Susana Schwartz describes in a long article in Billing World & OSS Today how tomorrow’s super-smart phones will enable contactless cash payment. Billing World & OSS Today is a magazine covering and analysing the telecommunications Business and Operational Support Systems…
India’s Design for All Institute on anthropology and design
The latest newsletter of the Indian Design for All Institute is devoted to anthropology and design. It features the articles “Cultural dimensions and global user-interface development” by Aaron Marcus, and “Sampling in design research: toward ethnographic segments” by Ken C.…
Article: Ethics of persuasive technology
An interesting article from Stanford University’s Persuasive Technology Lab: “When a doctor tells you your blood pressure is too high, you may modify your lifestyle to compensate: less salt, more exercise, fewer freedom fries. In a sense, the doctor has…
Lenovo’s search for the soul of the Chinese customer
Introducing the winners of the 2006 Industrial Design Excellence Awards (IDEAs), Bruce Nussbaum writes in Business Week: “Managers everywhere are turning to rapid ethnography, usability, special materials, and aesthetics—the tools of design—to innovate.” He then goes on to discuss the…
Digital living takes off in Asia [BBC]
Asian countries lead the world in creating digital homes, with Taiwan and Korea at the forefront, says a study. The research, carried out by US market research firm Parks Associates, looked at digital living trends in 13 markets in Asia,…