Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The EPIC 2007 conference on ethnographic praxis in industry has a blog, and it’s not what you think. The format is that of a newspaper or magazine advice column where readers can ask questions to a specialist. Each week the…
In a Business Week interview design guru Don Norman argues for making autos less automated and for infusing gadgets with natural, easy-to-interpret feedback signals. In his new book, The Design of Future Things (Basic Books), Don Norman isn’t afraid to…
A conversation between the authors Adam Greenfield and Mark Shepard provides an overview of the key issues, historical precedents, and contemporary approaches to designing situated technologies and inhabiting cities populated by them. “The Situated Technologies Pamphlet series explores the implications…
The TED conference has published its video of the talk by Nokia’s “user anthropologist” Jan Chipchase in March this year: Nokia principal researcher Jan Chipchase’s investigation into the ways we interact with technology has led him from the villages of…
Nokia’s latest study, ‘A Glimpse of the Next Episode’, predicts that within five years a quarter of all entertainment will be created, edited and shared within peer groups rather than coming out of traditional media groups. Trend-setting consumers from 17…
According to Niti Bhan, Nathan Eagle‘s post on the limitations of the current perception of the mobile internet experience for the developing world are “spot on and the most insightful I have come across to date”. Here is a quote…
In an article for UXmatters, Hilary Cooldige of Molecular reviews current research on teen mobile phone us, argues for contextual user research and mobile usability studies in the field, and presents some of the results of her own field studies.…
M3, the Dutch marketing conference, was this year devoted to co-creation. Keynote speakers were Charles Leadbeater (author of We-Think) and Andrew Keen (author of The Cult of the Amateur: How Today’s Internet is Killing Our Culture), arguing their “enemy” positions.…
2007 Summer at Kitchen Budapest (Paperback) by Bircsák Eszter, Somlai-Fischer Szabolcs (ed.) Kitchen Budapest (KiBu), opening in June 2007, (see also here) is a brand new media lab for young researchers who are not only interested in the convergence of…
Mitchell Ashley, ceo and chief strategist of Converging Network, analyses why there is a growing number of dissatisfied users who’ve tried and given up on Microsoft’s Vista operating system. He concludes that it is “the user experience where many of…
The New York Times reports on how in the collective patter of profile-surfing, messaging and “friending,” academic researchers see the resurgence of older patterns of oral communication. “The growing popularity of social networking sites like Facebook, MySpace and Second Life…
The Urban Atmospheres project (video) is exploring how people who live in cities might want to use technology, how it could help them develop a sense of community or belonging, or play into their emotional experiences of urban living. “By…
From Intel’s Essential Computing website: Intel Research’s over-arching vision for the future is evolving from one of proactive computing to one of Essential Computing. Over the years, we’ve been part of a steady evolution moving computing from the machine room…
Michael Hawley, user experience director of Mad*Pow published an article about card sorting as a user-centred tool to reorganise information-rich web sites. “Card sorting is an appealing research technique to assist in the organization or re-organization of an information-rich Web…
“Despite the rapid development of the internet, the overall goal of designing an intuitive, easy to use website has not changed,” says Mona Patel, executive director of Human Factors International. “The challenge that exists is how to gauge customers’ emotional…
Many mobile service providers are failing to capitalise on potentially lucrative corporate contracts because they don’t focus enough on client’s business needs, according to Gartner. Service providers that don’t update their sales strategies to provide tailored solutions to businesses risk…
The UK Design Council sponsored conference InterSections 07 brought together 34 leading thinkers in design to consider how design is evolving and how this is affecting its relationships with other fields. The conference, held in NewcastleGateshead in October 2007, asked…
Jakob Nielsen has published the executive summary of his study of 56 intranets. The study documents intranet IA processes and the resulting designs, both in terms of the visible user interfaces and the underlying structures. The report contains detailed profiles…
At last week’s 7-Minute Soapbox in Waterloo, Canada, Declan Whelan of Whelan & Associates talked about how to fit user experience/design/usability into an agile development process. There is a crisis in the software world! Well, I’m not sure if you…
An article in the New York Times cites recent surveys challenging the notion that smartphones are ready for primetime: Surveys by Yankee Group, a Boston research firm, show that only 13 percent of cellphone users in North America use their…