Getting people to talk: an ethnography and interviewing primer (video)
A couple of IIT graduate students (Gabriel Biller & Kristy Scovel) have put together an entertaining video primer on field interview techniques. The video runs about 30 minutes.
Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Experientia
Co-creation at Nokia
Charlie Schick, editor-in-chief for Nokia Conversations, has posted a story about co-creation at Nokia: “One trend that is growing rapidly here in Nokia is ‘co-creation’, working with users to create and improve products. While on one side it seems cheap…
Polite, pertinent and… pretty
“Polite, pertinent and… pretty: designing for the new wave of personal informatics” was the title of a talk given by Matt Jones (Dopplr) and Tom Coates (Yahoo! Brickhouse) at the recent Web 2.0 Expo in San Francisco. Summarising their talk…
Mobile communication in the developing world – a design challenge
Neil Clavin has written the latest contribution in the ongoing series of emerging markets articles that are on a weekly basis being published Vodafone Receiver’s magazine. In his paper for receiver Clavin argues that for better design, we must first…
From ubiquitous technology to human context (videos)
On Wednesday 2 July Nicolas Nova (LIFT lab) moderated a session at the World Congress of Architecture in Turin, Italy, entitled “From ubiquitous technology to human context – Technology applied to architecture and design: does it solve problems or create…
Frontiers of Interaction
Today I attended the Frontiers of Interaction IV conference in Turin, Italy, which — with some kind input from Bruce Sterling — has now reached quite an international level. Speakers today were Jeffrey Schnapp (Stanford Humanities Lab – via video),…
New consumption patterns in telecoms services in Europe
Some interesting data illustrate the emergence of new consumption patterns in telecoms services in Europe: An EU-wide survey of 27,000 households has revealed the emergence of new consumption patterns in telecoms services in Europe. Technological progress and competition have brought…
Demos presents international survey of public service co-design
Today Demos, the UK think tank on everyday democracy, launched a new discussion paper Making the most of collaboration: an international survey of co-design, produced in association with PricewaterhouseCoopers’ Public Sector Research Centre. In 2006 Demos published Journey to the…
Book: Nudge
WorldChanging book review: “Authored by two Univeristy of Chicago heavy-hitters, Economist Richard Thaler and Law Professor Cass Sunstein, Nudge explores the policy implications of behavioral economics, a field describing the irrationalities of human behavior. Taking findings from psychology (e.g. people…
Conversation with Raphael Grignani of Nokia Design about Homegrown
Rachel Hinman, mobile design strategist at Adaptive Path, has conducted an interview with Raphael Grignani of Nokia Design about “Homegrown”, a long term research project looking at how Nokia can help people make more sustainable choices (see also here). A…
From Business to Buttons presentations
Many presentations of Malmö University’s “From Business To Buttons” conference, held last week in Malmö, Sweden, are already available for download. They include talks by Alberto Knapp Bjerén (The Cocktail, Spain), David Cuartielles (K3, Malmo University, Sweden), Brendan Dawes (magneticNorth,…
European Council of Ministers approves 600m euro project for new digital solutions for the elderly
Critical SAP report on CHI 2008
The SAP Design Guild has published a long and quite critical report on the recent CHI conference by Gerd Waloszek, a user experience professional at the business software company SAP. The SAP Design Guild is a site maintained by SAP…
Videos online of Mx presentations
Adaptive Path has posted a couple of videos of user experience related presentations given at this year’s MX Conference. Matt Jones (Dopplr) – “Battle for the Planet of the Apes: A Perspective on Social Software and Social Networks” Matt Jones…
Mito Akiyoshi: the digital divide does not vanish with the mobile
The great people at the splendid French blog InternetActu have conducted an interview with the Japanese sociologist, Mito Akiyoshi. Since InternetActu is published in French, and I have been pushing them time and again to make the rich contents of…
Ten principles that contribute to a Googley user experience
The Google User Experience team aims to create designs that are useful, fast, simple, engaging, innovative, universal, profitable, beautiful, trustworthy, and personable. Achieving a harmonious balance of these ten principles is a constant challenge. A product that gets the balance…
Bridging communities via interactions
Richard Anderson reports on a discussion session that Elizabeth Churchill and Experientia partner Mark Vanderbeeken participated in, held at the recent CHI conference in Florence, Italy, that dealt with the role of interactions magazine in bridging communities – “something essential…
The doobly, the podger, the twitcher or the melly?
The remote control seems to have inspired a great creative flowering of new words in colloquial UK English: “The English Project cites “doobly”, but there are an awful lot more, including “podger”, “blipper”, “twitcher” and “melly”. A friend of mine…
Involved observational research
I always appreciate unusual perspectives so when Dr. Tina Basi, who consults with Intel’s Digital Health Group, contacted me about her research on power dynamics in ethnographic research, I was intrigued. She recently presented a paper on the matter, entitled…
Technology giants join forces to fight communications clutter
Firms including Microsoft, Intel, Google and IBM have formed an Information Overload Research Group to help workers cope with the digital deluge and improve productivity. “Some of the biggest technology firms, including Microsoft, Intel, Google and IBM, are banding together…