Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Experientia
Crowdsourcing: consumers as creators [Business Week]
Negative user experience of World Cup on mobile phones [MEX]
Emphasis on user needs is key in European innovation strategy
Women and consumer technology [CNET News]
Snapshots from the future
The dance of people in public spaces [The New York Times]
Going online for health [International Herald Tribune]
The costs of health care have gradually been passed along to the end user; more and more, the information needed to manage our health is within easy reach as well, on the Internet. The European Union, for instance, last month…
More information on Dott, the UK regional design initiative
Dott is a ten year programme of design innovation, initiated by the Design Council, that will take place every two years in a different region or nation across the UK. The programme encourages the innovative use of design as contribution…
Mature users seek uncluttered mobiles, claims research
Rachel Jones, founder of the UK user-centred design company Instrata, writes in Usability News about new research by her company which “set out to discover what consumers in the UK and other European countries aged 30 and upwards really want”…
Philips Design magazine on involving users in the beginning of an innovation process
Philips just released the July issue of new value by One Design, its online quarterly design magazine. In ‘Making the future more tangible‘, the magazine explores how, by involving stakeholders in the ‘fuzzy front end’ of innovation, Philips can truly…
The science and art of user experience at Google
On Google Video you can find a recent 30 minute Google Tech Talk presentation by Jen Fitzpatrick, engineering director at Google and in charge of Google’s user experience team, which is responsible for the user interface design and usability analysis…
Older people ‘missing out’ online [BBC]
Older people are missing out on critical services because they do not use the internet, a report says. Just 28% of people over the age of 65 have home internet access, compared to a UK average of 57% of households.…
Slow design, slow lab and slow blog
Slow Design is a UK-based “cultural space to stimulate debate around the concept of ‘slow design’. It is conceived as an ongoing dialogue, an open-ended project”. Slow Design “links with existing design clusters that perceive ‘design’ and ‘slowness’ as a…
Studying the museum visitors’ experience at Museolab
Nicolas Nova writes in his blog Pasta and Vinegar about the research structure Museolab [website in French], within Lyon’s future museum Musée des Confluences (architecture by Coop Himmelblau), that “aims at inventing, experimenting and validating technologies and services that would improve…
Turning cultures of repair into cultures of innovation
In an effort to understand the total user experience, Jan Chipchase of the Mobile HCI Group at the Nokia Research Center in Tokyo, has taken time out during recent field studies in emerging markets to explore local repair cultures. “The…
Smart phones could drive new telecom business model
Susana Schwartz describes in a long article in Billing World & OSS Today how tomorrow’s super-smart phones will enable contactless cash payment. Billing World & OSS Today is a magazine covering and analysing the telecommunications Business and Operational Support Systems…
Design for all Europe
Reflecting the development in its core business since foundation thirteen years ago, the European Institute for Design and Disability, EIDD made the major decision to change its name to “EIDD – Design for All Europe“, with the abbreviations “EIDD” and…
India’s Design for All Institute on anthropology and design
The latest newsletter of the Indian Design for All Institute is devoted to anthropology and design. It features the articles “Cultural dimensions and global user-interface development” by Aaron Marcus, and “Sampling in design research: toward ethnographic segments” by Ken C.…
Article: Ethics of persuasive technology
An interesting article from Stanford University’s Persuasive Technology Lab: “When a doctor tells you your blood pressure is too high, you may modify your lifestyle to compensate: less salt, more exercise, fewer freedom fries. In a sense, the doctor has…