Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Music fans may bemoan the crumbling boundary between commercials and song-making, but there’s more to come in an industry turned on its head by portable digital music players like the fast-selling iPod. U.S. advertisers and their agencies are becoming talent…
New Experience is a London-based user experience consultancy with associates in USA, Asia and Continental Europe. The company uses ethnographic research, usability testing and information design to help its clients develop innovative product and service experiences that are grounded in…
Much of the talk around Al Gore’s new Current TV network has been broadly philosophical, like the former vice president’s statement that “we want to be the television homepage for the internet generation.” With its debut Monday, Current TV will…
Oakley Inc. is jumping into the electronic age with sunglasses that play music and work with cell phones as it targets gadget lovers who want more than just protection from the sun. The project involves a collaboration with Motorola and…
Innovation is rapidly becoming democratised. Users, aided by improvements in computer and communications technology, increasingly can develop their own new products and services. These innovating users — both individuals and firms — often freely share their innovations with others, creating…
Videos have taken on an exciting if uncertain life of their own, far away from the mother ship that launched them. They thrive at online music sites, they’re sold in record stores, they connect strangers across the Internet. And just…
San Francisco’s Department of Elections has become very interested in usability issues of voting quipment. Recently, the department had usability expert Scott Luebking come in to provide the staff some basic training on usability and voting equipment. The training included…
Aaron Marcos, president and principal designer/analyst of Aaron Marcus and Associates, contacted me to point me to some of his own resources on experience design. The website of his company provides a rich overview of case studies and articles, of…
Consumers crave “personal meaning” in products and services. To innovate, new methods are being developed to help designers understand the emotions that drive consumer decisions. Read full story
It’s the biggest part of the economy these days, but many companies’ innovation remain focused on products. Service innovation as a discipline is still in its infancy. Here’s why that needs to change. Read full story
Ambient Devices didn’t realise how many different applications people would find for its data-display invention. It’s a lesson in side effects. Read full story
Get creative! The Knowledge Economy as we know it is being eclipsed by something new — call it the Creativity Economy. Even as policymakers and pundits wring their hands over the outsourcing of engineering, software writing, accounting, and myriad other…
Business Week is joining the growing conversation about getting creative by launching a new online Innovation & Design portal — www.businessweek.com/innovate — to present the best research and thinking on the subject. It also features a special section on…
High tech’s biggest name are keen to set up research operations in India — and not just because of the cheap labor. Sarnoff is one of many Western tech research outfits that have turned to India for its combination…
US teenagers prefer instant messaging rather than e-mail to stay in touch with each other, research shows. A Pew Internet and American Life Project study found online teens are increasingly tech-savvy. Nearly nine out of 10 teenagers say they use…
Over many years, the leaders of SAS Institute have distilled a set of principles for getting peak performance from creative people. Among them: Value the work over the tools, reward excellence with challenges, and minimize hassles. A company’s most important…
Does design have a role in implementing social policy and addressing political challenges? In an informal debate on “Design and Social Policy”, the July meeting of AIGA Experience Design in London weighed up just how far designers should be engaged…
Mobiles are becoming “media channels” as music, games, gambling and adult content clamour to make the industry worth $42.8bn by 2010. Read full story
That’s due to “near-monopolists” in many areas, says futurist Mark Anderson, whose newsletter is read by the likes of Gates and Dell. Mark Anderson just might be one of the most influential technology futurists around. His weekly newsletter, Strategic News…
The Ambient Experience suite uses Philips’ lighting and consumer electronics to create a welcoming and patient-friendly environment for children undergoing medical scans. Featuring a Philips Brilliance CT (computed tomography) scanner in a room with curved walls, it lets young patients…