Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Social networks of mobile money in Kenya Sibel Kusimba, Harpieth Chaggar, Elizabeth Gross, & Gabriel Kunyu Institute for Money, Technology and Financial Inclusion University of California, Irvine With mobile money technologies, people use mobile phones to send money to friends…
Academia.edu, the platform for academics to share research papers, contains quite a few documents from fields such as design research, experience design and interaction design. Below a selection of the last few months, sorted by upload date (most recently uploaded…
Despite all the hoopla about an “open data†society, many consumers are being kept in the dark, writes Natasha Singer in The New York Times. “A few companies are challenging the norm of corporate data hoarding by actually sharing some…
Design For Care – Innovating Healthcare Experience Peter Jones Rosenfeld Media, 2013 376 pages The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design.…
“While people are created equal, computers are not. When people share information freely, those who own the best computers benefit in extreme ways that are denied to everyone else. Those with the best computers can simply calculate wealth and power…
In the coming years, there will be a shift toward contextual computing, writes Pete Mortensen of Jump Associates, defined in large part by Georgia Tech researchers Anind Dey and Gregory Abowd about a decade ago. “Always-present computers, able to sense…
Some time ago, we suggested to Todd Harple, an anthropologist at Intel, to consider doing his 10 week sabbatical here in Turin at the International Training Center of the International Labor Organization (a United Nations structure). His sabbatical is now…
In the wake of Big Data, ethnographers can offer thick data, says Tricia Wang. In the face of the derisive mention of “anecdotesâ€, we ought to stand up to defend the value of stories. “Lacking the conceptual words to quickly…
“We have the technology to do anything. To make things happen you need to turn to design and redesign the context, the decision making and the question.†– Dan Hill, CEO of Fabrica, figured out that smart citizens are necessary…
Justin Reich of MindShift has launched a four-part series to explore four dimensions of using tablets, such as the iPad, in educational settings, examining how teachers can take students on a journey from (1) consumption of media, to (2) curation,…
At the heart of the Smarter Cities movement is the belief that the use of engineering and IT technologies, including social media and information marketplaces, can create more efficient and resilient city systems. In an excellent blog post, Rick Robinson,…
People are in the midst of making a Mobile Mind Shift, which can be defined as “the expectation that any desired information or service is available, on any appropriate device, in context, at your moment of need.” Attitudes and behaviors…
It seems like the UX community has been struggling a bit to reach a common definition of UX strategy. Is it a framework or an approach? Is it a methodology or a philosophy? According to Mona Patel, there are three…
Ericsson’s ConsumerLab studies people’s behaviors and values, including the way they act and think about ICT products and services. Here are some of their recent publications: How young professionals see the perfect company April 2013 A new study from Ericsson…
Brian David Johnson, Intel futurist, shows how geotags, sensor outputs, and big data are changing the future. He argues that we need a better understanding of our relationship with the data we produce in order to build the future we…
We’re already building the metropolis of the future—green, wired, even helpful. Now critics are starting to ask whether we’ll really want to live there. Courtney Humphries reports for the Boston Globe. “As political leaders, engineers, and environmentalists join the smart-city…
Living by the Numbers [original title: “Leben nach Zahlen”] is the title of the cover story of the German magazine Der Spiegel, available for free in English translation. “For a modern society, an even more pressing question is whether it…
Fernd Van Engelen of Artefact writes about how adding hardware design to a UX practice can create opportunities for a more holistic user experience. “We shared the belief that we could no longer separate what a product looks like physically…
To solve the issue with content marketing, we need to start looking at content as part of a broader ecosystem, argues Ben Barone-Nugent, a senior digital writer & content strategist at TBWA, in a Digital Marketing special in The Guardian.…
Reboot principal Panthea Lee discusses on The Atlantic how people communicate in one of the most dangerous places on earth. “Barbers, for example, are seen as well-informed about local news because they converse with a wide range of people daily.…