Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Experientia is one of 15 Italian companies and 53 companies worldwide participating in UCLA’s exclusive 2012 Global Access Program (GAP). GAP pairs Fully Employed MBA (FEMBA) students with international companies to develop a comprehensive business strategy that enables the companies…
Computers, smartphones and other gadgets have made life easier, but now tech firms are worried that they may be harming people. Huh? Tech firms worried about addiction to devices? As also the author of the New York Times piece writes,…
“Make your users do the work< ” is the not very people-centred title of a guest piece by Nir Eyal on Techcrunch. He argues that putting users to work is critical in creating products people love, and he has a…
New research by published in the journal Psychological Science shows that awe-inspiring moments can literally make time seem to stand still, or at least slow down. That feeling improves our mental health since many people often feel time-deprived in this…
In this short essay, Jon Fisher of UK consultancy Nomensa presents some introductory thoughts about Nomensa’s framework for â€sense making in cross channel designâ€. In particular, he demonstrates a potential method for visualising the information space from which understanding can…
mHealth: The Next Frontier For Mobile Service Growth By Scott Wilson and Phil Asmundson of Deloitte Advances in wireless remote patient monitoring (RPM) are expected to have a big impact across targeted disease areas where chronic conditions are a leading…
At the beginning of June, the Usability Professionals Association (UPA) announced that from now on it would be known as the User Experience Professionals Association (UXPA). This didn’t go unnoticed, and UX publisher Louis Rosenfeld reacted to this news with…
Drawing on the latest data and over 130 interviews with Indian policymakers, entrepreneurs and academics, this report by NESTA, the UK innovation agency, explores the policies, institutions and industries that are driving research and innovation. It measures how India’s research…
In a short post on the Huffington Post blog, author Soren Petersen describes how co-design – when firms and non-design users jointly design business and product offerings – is seen as a potential new avenue for breakthrough innovation in design.…
This is Service Design Thinking: Basics – Tools – Cases Edited by Marc Stickdorn and Jakob Schneider BIS Publishers, 2011 376 pages (Amazon link) This is Service Design Thinking outlines a contemporary approach for service innovation. Service design and design…
A recent crush of smartphone and tablet apps claim to make hard decisions easier, and the range of ethical dilemmas they can weigh in on will only increase. At this rate, Siri 5.0 may be less a personal assistant than…
Moralizing Technology: Understanding and Designing the Morality of Things Peter-Paul Verbeek University of Chicago Press, 2011 183 pages (Amazon link) Christine Rosen has written a very long and excellent book review / reflection in The New Republic on the recent…
In a long article Jonathan Cutrell talks about a strategy for creating content that revolves around its portability to multiple scenarios, devices, and access frames, and particularly about creating content that taps into multiple strong consumer motivations, and is consequently…
Stephen Shankland thinks that Google is becoming an extension of your mind, an omnipresent digital assistant that figures out what you need and supplies it before you even realize you need it. He also thinks that should both excite and…
Peter Maass and Megha Rajagopalan argue in the New York Times Sunday Review that the device in your purse or jeans that you think is a cellphone, is in fact a tracking device that happens to make calls. “We have…
A sociologist, ethnographer, and corporate consultant who studies global technology use among migrants, low-income people, youth, and others on society’s fringes, Wang has worked for the past several years in China. Since 2005, she’s crisscrossed the country–often riding the rails–observing…
Making products attractive and user-friendly is a smart idea, but it is no substitute for R&D and investment, argues James Woudhuysen, a professor of forecasting and innovation at De Montfort University, on Spiked, a British Internet magazine focusing on politics,…
At a Fisher-Price lab, researchers watch children at play to come up with ideas for new products, including toys that incorporate apps on iPads and iPhones. At Fisher-Price, “we bring babies in with their moms and watch them at play…
Milan Guenther, founding partner of enterprise design associates, explores the word “user” in “user experience”, and compares it to customer experience, employee experience and brand experience. “For me, the word Experience in the context of Design work refers to the…
In arguing that digital technologies enable embodied experiences that reshape the very ways in which we conceptualize our everyday life, Nishant Shah, founder and Director of Research for the Bangalore-based Centre for Internet and Society, tells us a story from…