Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Dan Hill, former head of interactive technology and design at the BBC and currently director of web and broadcast at Monocle, has published a long article on the street of the future. Here is his introduction: “I was recently asked…
Umpqua Bank has opened an Innovation Lab in Portland, Ore, showcasing emerging and existing technologies that foster community and redefine what consumers can expect from a banking experience. As a testing ground for new initiatives, the Lab will change regularly…
AppTrigger, the telecom application connectivity specialist, released new statistics revealing that more than half (57 per cent) of UK mobile phone owners use their phone for the same things that they did in 2003, despite 74 per cent believing that…
In a previous post I wrote how it would be a good idea for the publishers of Interactions Magazine to make the magazine content available online. It just happened. Here is the announcement by Scott Delman, ACM Group Publisher: ACM…
“Transformers – how local areas innovate to address changing social needs” is a new report by the UK National Endowment for Science, Technology and the Arts (NESTA) that explores why some places innovate more effectively than others. Taking a series…
Demos, the UK think tank “for everyday democracy”, has published a new report on “self-directed public services”, entitled “Making It Personal“. Abstract his report advocates a simple yet transformational approach to public services – self-directed services – which allocate people…
This morning I received a print copy of Interactions Magazine with the mail. Wow. It looks, feels, and reads exactly like a magazine for our profession should be. Why did no one think of this before? It contains a lot…
Joe Nocera of The New York Times applauds Amazon’s Jeff Bezos tireless attention to the customer experience. Maybe, just maybe, taking care of customers is something worth doing when you are trying to create a lasting company. Maybe, in fact,…
Last week I visited Eataly again, a fantastic “experiential” supermarket, right here in Torino. Associated with the Slow Food movement, you can dwell in it for hours and feel constantly stimulated, intellectually, sensually and visually. But I had never written…
For sure Ray Kurzweil (author of The Singularity is Near: When Humans Transcend Biology) and Bruce Sterling (who coined the term “Biot” – an entity which is both object and person – in his book Shaping Things) will enjoy this:…
The report “User-driven innovation: when the user makes the difference” aims to clarify the awareness and use of user-driven innovation in the Nordic countries. The authors — a group of students from the Norwegian University of Science And Technology (NTNU)…
Bruno Giussani posted his running notes of Jeffrey Huang’s inaugural lesson at EPFL, the Swiss Institute of Technology in Lausanne. “Architecture and design, says my friend Jeffrey Huang (photo), are becoming the interface between physical and virtual lives. And that’s…
The McKinsey Quarterly has published an article on eight technology-enabled trends that will help shape businesses and the economy in coming years. The authors James M. Manyika, Roger P. Roberts, and Kara L. Sprague have grouped the eight trends –…
The weekly Nova supplement of Italy’s business newspaper Il Sole 24 Ore is by far the most valuable innovation, science and technology forum in this country: serious and thorough, fresh and engaging, up-to-date and challenging. Some of its writers like…
NESTA, the UK’s National Endowment for Science, Technology and the Arts, well-known for its emphasis on user-led innovation, has published three research reports [blog post] on the attributes of innovative cities and the importance of building effective regional coalitions for…
Software giant Microsoft unveiled some of its future technology at its fourth annual Innovation Day in Brussels on December 4, reports CNN. “From virtual family organizers to tabletop touch-screens, their vision of the future sees technology move from the traditional…
Nicolas Nova, user experience and foresight researcher working at the Media and Design Lab (EPFL) and at the near future laboratory, is currently in Brussels where he gave a talk yesterday at iMal, a brand new center for digital cultures…
All kinds of things apparently, as described by this revealing story on the BBC, commented on by Bruce Nussbaum of Business Week: “Clearly, children love the machine. Most of them had never seen a computer before and the great design…
It took Experientia partner Mark Vanderbeeken quite some effort to schedule an interview with Hilary Cottam, UK Designer of the Year 2005 and former director of RED [archive site], the meanwhile closed innovation unit of the UK Design Council, and…
The “Power of Collaborative Innovation” will be the theme of the World Economic Forum’s Annual meeting in Davos, January 23-27, 2008. Looking to the future, it becomes readily apparent that complexity, competing interests and scarce resources remain the greatest obstacles…