Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Sainsbury’s, Unilever and Forum for the Future have jointly produced Consumer Futures 2020 as a practical tool to help organisations throughout the global consumer goods industry to prepare for the future. The project explores how consumer expectations and behaviour will…
Alex Knapp, Forbes Magazine contributor, talks with Intel futurist Brian David Johnson on what he take into account when planning the future: “The answer is both intriguing and quite unlike most futurists I know. Johnson’s first stop is the social…
Ageing populations and budget cuts mean devising a new social contract. So why not use real designers – it’s worked in Finland, asks Justin McGuirk, design writer at The Guardian. “If a country has the best education system in the…
How will we react when a loyal humanoid robot that has served us for years suddenly fails? Will we genuinely grieve for no-longer working bots that have accompanied us through so much of our lives? And when bots die, will…
Ramesh Srinivasan methodically breaks down five ‘myths’ about social media in this Washington Post article: Here are his myths (which few in the UX community would flatly believe in, I think): 1. Social media gives power to the people 2.…
The digital revolution of the last decade has unleashed creativity and talent of people in an unprecedented way, unleashing unlimited creative opportunities. But does democratized culture mean better art, film, music and literature or is true talent instead flooded and…
The internet is the greatest source of information for people living in the UK today. But the amount of material available at the click of a mouse can be both liberating and asphyxiating. Although there are more e-books, trustworthy journalism,…
Article by Experientia collaborator Irene Cassarino, with additional input from Jan-Christoph Zoels. How do you create community services and business models for a carbon neutral building block before the buildings stand? Thirty Finnish entrepreneurs came together last Tuesday (20 September…
In an article for Shareable, Caren Holzman presents trends that signal “a reversal in the way that consumers value and use products and services”: “A global culture of consumerism has firmly taken hold – the average British woman buys half…
Highly recommended read in The Guardian on the end of the golden age of motoring (or for non-Brits: car travel): “The most radical change [according to German entrepreneur Stefan Liske] is that “in big societies, there is a huge status…
Hivos (The Netherlands) and the Centre for Internet and Society (Bangalore, India) have consolidated their three year knowledge inquiry into the field of youth, technology and change in a four book collective “Digital AlterNatives with a cause?â€. This collaboratively produced…
Tuuli Kaskinen and Roope Mokka, researchers at Demos Helsinki, argue in an essay that we need more than mere sustainable versions of everyday products: we need new products and services based on behaviour change. “Most companies are dismally bad at…
Using behavioural insights could save taxpayers hundreds of millions of pounds over the course of the [UK] Parliament and thousands of lives a year, according to an annual report published today. The Government’s Behavioural Insights Team annual report outlines a…
What happens when one of America’s most successful and beloved companies suggests that consumers reduce their purchasing of new products? Outdoor outfitter Patagonia did just that – raising the economic ante for Corporate America with a first-of-its-kind “Buy Less, Buy…
In Studio: Recipes for Systemic Change by Bryan Boyer, Justin W. Cook, Marco Steinberg Helsinki Design Lab (HDL) / Sitra 2011, 337 pages > Free download > Blog post This book explores the HDL Studio Model, a unique way of…
Dan Lockton is continuing publishing extracts from his Brunel University Ph.D thesis ‘Design with Intent: A design pattern toolkit for environmental & social behaviour change’ as blog posts. While the first post dealt with the importance of behaviourism in design…
Historian Elin Whitney-Smith looks at previous periods of disruption to understand what companies (and people) are going through today. “According to Elin Whitney-Smith, executives facing technological and economic change have a major decision to make: Will they handle disruption like…
The mobile phone is now a ubiquitous item even among the world’s poorest, and in fact over 70% of the mobile phones on the planet are in developing countries. With this in mind, a new Mobile Learning Toolkit has been…
In a six part article series Gerd Waloszek of SAP User Experience [who is very inspired by Nathan Shedroff’s latest book ‘Design is the Problem’] approaches the topic of the sustainable behavior of a workforce from a designer’s point of…
The commonly held belief that the internet is turning an entire generation into solitary web-junkies is a myth, according to new research. In a paper to be presented to a gathering of Nobel prize winners later this month, three influential…