Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Idris Mootee, a business and innovation strategist, explores the disciplines of service design and experience design through some innovative, authenticity-inspired retail concepts (that in some ways are also reflected in the Eataly supermarket in Torino): “17 years ago, Alain Coumont…
Kate Rutter of Adaptive Path recently interviewed Nathan Shedroff, experience strategist, author, and the Program Chair and founder of the brand new MBA in Design Strategy at California College of the Arts. They spoke about the new CCA MBA program,…
One of the statements that stuck with me at the recent Disruptive Thinking event in Barcelona, organised by the Art Center College of Design, was by author Sara Wheeler. She said: “Climate change is now part of the human experience,…
Robert X. Cringely, the pen name of technology journalist Mark Stephens, who is the host and writer of the hit PBS-TV miniseries “Electric Money”, has penned a polemic piece about culture and technology: “There is a technology war coming. Actually…
There is an interesting controversy going on between 37signals and Donald Norman. It all started with a four-page article in the March 2008 issue of Wired Magazine about 37signals, the company that helped develop much of the software that has…
UXmatters continues to surprise with its thought provoking articles. Bravo for the good work! Applied empathy: a design framework for human needs and desires by Dirk Knemeyer (of Involution Studios and president of UXnet) Part One of this series, Applied…
Use8 is a new UK-based society (and non-profit organisation) that aims to bring together students, professionals, academics and industry who are interested in the user experience design discipline. The society establishes a forum and promotes engagement through organising events that…
Too often, web users get lost in the cracks between Search, Browse, and Ask. Web analytics will enable designers to create truly integrated finding experiences predicts information architect Lou Rosenfeld in a long article on Adobe Design Center’s Think Tank.…
The Boston Globe ponders what happens now that women are wielding increasing influence in a high-tech world that has been largely built and engineered by men, and how that changes the technology itself. No one would make the argument that…
While a blue-ribbon panel of human behavior and technology experts at the Mobile World Congress in Barcelona, Spain agreed that the best recent advance in the mobile telecommunications user space came not from a mobile telecom company but from Apple…
Rosenfeld Media has just released its first book Mental Models: Aligning Design Strategy With Human Behavior by Indi Young. There is no single methodology for creating the perfect product—but you can increase your odds. One of the best ways is…
Business Week carries a short article about how Humanized co-founder Aza Raskin is carrying on the design legacy of his father, a Macintosh pioneer. “Aza Raskin wants your computer to disappear, but the 24-year-old is no latter-day Luddite. His goal…
This paper by Tamar Sadeh describes a product that was released in May 2007—the Primo system from Ex Libris as an example of a new type of interface for searching and obtaining library materials, an interface designed around user needs…
Several blogs report on the user experience session of the recent LIFT conference. Read what Nicolas Nova, Tom Hume, and Bruno Giussani had to say.
Most of the presentations of the recent Interaction 08 conference are now online. Here they are in alphabetical order of the speaker’s last name: Cinematic Interaction Design, Sarah Allen, Laszlo Systems (synopsis) Concept Ideation and IxD, Gretchen Anderson, Lunar (synopsis)…
Umpqua Bank has opened an Innovation Lab in Portland, Ore, showcasing emerging and existing technologies that foster community and redefine what consumers can expect from a banking experience. As a testing ground for new initiatives, the Lab will change regularly…
The website of the Microsoft Design Center looks like it is set up as a one-stop shop for everything related to design, usability and user experience that this huge company is involved with. Although somewhat shallow in substance and with…
The LIFT conference started on Wednesday and unfortunately I could not attend due to work pressures (our partner Jan-Christoph Zoels is there though). But there is a solution: fifteen presentations can already be viewed online. Check out Genevieve Bell (Intel),…
Subject To Change: Creating Great Products & Services for an Uncertain WorldAdaptive Path on Design By Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba First Edition February 2008 (est.) Paperback, 184 pages O’Reilly Media, Inc To achieve success in today’s…
Experientia’s blog “Putting People First” has been going for three years now and contains several thousand posts. Lots of things have changed in those three years. The term “experience design” has become mainstream and is sometimes even over-used; industry has…