Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category HCD / UXD
Going more public: situated display design in a care setting through co-realisation
Creative communities: a bottom-up perspective on welfare and local development
Peter Morville presentation on ambient findabilility at SXSW
The shape of robots to come [The New York Times]
Gadgets and the consequences of their design
Design Studies journal has user focus
Man versus machine in newsreader war [Wired News]
Going off the beaten path for new design ideas [The New York Times]
“Value creation through experience” executive course
Wireless networking baffles some customers [Reuters]
Jim Wicks on weaving design into Motorola’s fabric
Design for social justice
The role of ethnographic research in driving technology innovation – Lessons from Inside Asia
In a story in Pakistan’s Daily Times, Bill Siu (whom I presume to be an Intel Vice-President), shares some of the insights gained from Intel’s ethnographic research in Asia. The Inside Asia project team, led by Dr Genevieve Bell [which…
Digital media ’empowering users’ [BBC]
As more media become increasingly available in digital formats, and traditional models of media packaging and distribution start to unravel, “the customer is king” is fast becoming the industry’s new catchphrase. During a session at the Financial Times Digital Media…
Most web users only visit six sites
Web users now have almost 76 million sites to choose from, yet most only visit six on a regular basis, it was revealed today. The research, published today by Directgov, points to a new era in the use of the…
Complexity causes 50% of product returns [Reuters]
Half of all malfunctioning products returned to stores by consumers are in full working order, but customers can’t figure out how to operate the devices, a scientist said on Monday. Product complaints and returns are often caused by poor design,…
Sun making user interaction intuitive through SPOT sensors [San Jose Mercury News]
What if you could transfer the address book from your old cell phone to a new one by tilting the old phone like a pitcher and wirelessly pouring hundreds of numbers into the new phone — instead of punching in…
The art of building a robot to love [The New York Times]
If robots can act in lots of ways, how do people want them to act, happy or sad, bubbly or cranky? Reporting on the recent conference on human-robot interaction in Salt Lake City, Henry Fountain of the New York Times…
Microsoft’s Windows Vista mainstraims user experience discourse
The Windows Vista campaign is very much centred on the concept of “user experience”: the Vista promotional website contains an “Experiences” section with a subsection on “User Experience” (currently not yet online). Also the “Features” section contains an extensive subsection…