Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Austin Brown, UX designer at EffectiveUI, and his colleague Lindsay Moore wondered if there was a way to design better, by combinubg the best aspects of interaction design and product design, as well as a little service design. They hoped…
Artefact is, like Experientia, a UX design consultancy that is strongly inspired by cognitive and behavioral modeling, and uses all kinds of inputs from cognitive and social science to enrich their design work: “At Artefact, we’re becoming increasingly aware of…
Richard MacManus writes on ReadWriteWeb that the next generation of in-car apps will be about providing “smart” services, such as taking some of the cognitive load off the driver – including making the car autonomous in some ways. And he…
In an extensive article by Charles Arthur, technology editor of The Guardian, on the rise of walled gardens (apps, social networks) on the net, we read this quote by John Battelle of Federated Media: “The open web is full of…
I enjoyed the final paragraph of the Fast.CoDesign article on the second generation Nest Thermostat: “Here’s a sense in which the Nest seems almost over-designed–all of this care for a one-time experience of screwing it in might seem excessive. But…
Wolff Olins’s Mary Ellen Muckerman explores what a focus on user experience could mean for business. “The principles and theories of UX have created a new normal in terms of brand delivery and interaction. They state that how people actually…
InfoDesign alerts us to a well-thought through post by Irving Wladawsky-Berger of IBM on experience and systems: “But, socio-technical systems are oriented toward people and services. While product excellence and competitive costs are also important to services, they are not…
Kim-Mai Cutler writes in TechCrunch how a radical UX focus was Instagram’s secret ingredient to success: “With their UX skills, Krieger and Systrom refined Instagram to require as few actions as possible. Unlike the original version of Path, Instagram didn’t…
Chris Ziegler of The Verge had a chance recently to chat with Ambient co-founder and CEO Pritesh Gandhi to hear about the company’s past, present, and future. “We’re perpetually bombarded with information, 24 hours a day. That’s just our connected…
Jan Chipchase, Frog Design’s Executive Creative Director for Global Insights, continues his argumentation on the importance of corporate design research. After a somewhat confusing introduction (it’s very much for insiders), Chipchase focuses on the core issue: a backgrounder on the…
Markus Latzina, SAP AG, and Joerg Beringer, SAP Labs, LLC. have republished an article they have written for Interactions Magazine on the Transformative User Experience. “Instead of designing for many discrete applications, the Transformative User Experience approach aims to natively…
Donald A. Norman (of the Nielsen Norman Group) and Roberto Verganti (Politecnico di Milano) have jointly published a paper entitled “Incremental and Radical Innovation: Design Research versus Technology and Meaning Change“, based on a talk presented at the Designing Pleasurable…
In a TechCrunch guest post by Uzi Shmilovici, CEO and founder of Future Simple, outlines how he came to the conclusion that there’s nothing more important for a startup than the ability to clearly understand what it builds and then…
Over the past few years there’s been a lot of discussion around whether an experience can be designed. But it seems, writes Jordan Julien in UX Magazine, like everyone’s just getting hung up on semantics; an experience can be designed,…
Nir Eyal continues his article series on Techcrunch (see also “Habits are the new viral“) with a short essay on manufacturing desire. “Companies increasingly find that their economic value is a function of the strength of the habits they create.…
Trying out Windows 8 on the desktop gives a strange feeling, writes Matthew Baxter-Reynolds on The Guardian’s Technology Blog. There’s a solid update to Windows 7, and then there’s a strange interface which jumps context. Plus you can’t join a…
Daniel Szuc and Josephine Wong describe the current state of UX design in Asia: “As businesses in Asia in various domains look to how they can mature, differentiate and compete globally in their respective products and services, User Experience (UX)…
The economic value of web businesses increasingly depends on the strength of the habitual behavior of their users, argues Nir Eyal on Techcrunch. These habits ultimately will be a deciding factor in what separates startup winners and losers. “Increasingly, companies…
Sierra Wireless’ new USB cellular modems show how user-centred design can help differentiate products in a commoditised market. Matt Plested of Alloy, the agency which helped Sierra design the products, explained to Mex how they explored user environments for USB…
The Berkman Center for Internet & Society at Harvard University published a substantial new report from the Youth and Media project: “Youth and Digital Media: From Credibility to Information Quality” by Urs Gasser, Sandra Cortesi, Momin Malik, & Ashley Lee.…