Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Here’s the view of Ray McCune, managing partner at Flow, on some of the peaks we still have to climb if experience design is to become a mainstream business discipline. It’s quite excellent. 1. Targets and incentives within businesses must…
Tips on Prototyping for Usability Testing By Jim Ross, Principal of Design Research at Electronic Ink, Philadelphia, PA, USA Because user research studies peoples’ behavior, the most effective research techniques involve observing participants doing things and talking about what they’re…
The Web and Beyond is a bi-annual conference organized by Chi Nederland, focused on the practice and business of user experience. On September 26, our 425 attendees saw a full-day, 3-track conference with keynotes and parallel sessions on user experience…
Article by Francesca Salvadori, Scuolalvento blog Translation from the Italian Technology is probably the last thing that comes to mind when you think about poetry and how it can be captured and transmitted. But this emotional and colourful voyage with…
In August, Cooper directors Chris Noessel and Stefan Klocek discussed implicit interactions at Device Design Day 2012, organised by Kicker Studio in San Francisco. They also presented a new metaphor or mental model for thinking about emerging technology. Check out…
The interplay between efficiency and quality in a service experience is often what separates a merely transactional interaction from a valuable and pleasurable one, writes Patrick Quattlebaum of Adaptive Path. “The former gets the job done; the latter does so…
Paul Taylor of the Financial Times thinks wearable technology lives up to its promise at last. “For years, engineers have envisaged technology so personal that “body area networks†would have wide applications in clothing and other worn items such as…
A four step guide from the Milan Expo 2015: Step 1 Ask your main sponsors (in this case Cisco, Enel and Telecom Italia) to indicate the relevant “Smart City” technologies that they already have, are currently working on, or are…
Why are we so nasty to each other online, asks Elizabeth Bernstein in the Wall Street Journal. Whether on Facebook, Twitter, message boards or websites, we say things to each other that we would never say face to face. Shouldn’t…
Leanne Byrom, a freelance UX practitioner and UX lead for Phosphor Digital, writes about the importance of mental models in UX design: Designing something right requires that you completely understand what a person wants to get done. You need to…
CNN reports on mobile phone culture and how use differs starkly across cultures. Whereas the article is rather superficial, the “open mic” videos from New York and Nairobi and the photo gallery are recommended.
The Past 100 Years of the Future: Sci-Fi and HCI in Movies and Television by Aaron Marcus 2012 – 197 pages On 24 August 2012, AM+A published its first ebook, The Past 100 Years of the Future: HCI in Science-Fiction…
The IxDA Board of Directors just announced that Alok Nandi will be Chair of Interaction14, to be held February, 2014 in Amsterdam in conjunction with Utrecht School of the Arts and Delft University of Technology. Alok, an independent media writer/director…
THE customer is king. So some firms have started appointing chief customer officers (CCOs) to serve the king more attentively. These new additions to the (already crowded) C-suite are supposed to look at the business from the customer’s point of…
In this new RSA Animate, Dan Ariely, bestselling author and professor of psychology and behavioural economics at Duke University, explores the circumstances under which someone would lie and what effect deception has on society at large. The RSA Animate was…
Observing the User Experience A Practitioner’s Guide to User Research by Elizabeth Goodman, PhD candidate, University of California, Berkeley’s School of Information, National Science Foundation Graduate Fellow, and Intel PhD Fellow Mike Kuniavsky, Founder, ThingM Andrea Moed, Staff User Researcher…
John Wood, Emeritus Professor of Design at Goldsmiths, University of London, argues on Core77 that the user-centered mindset is based on a one-dimensional map in which only two places exist—master and servant. In the workplace, the designer is the servant…
A few days ago SAP announced the opening of the new SAP Mobility Design Center to help customers meet the growing need for individualized mobile solutions. Headquartered on the company’s campus in Palo Alto, Calif., the center is focused on…
Post-touch hasn’t found the killer use case that the mouse found with GUIs and the touchscreen found with mobile web browsing and apps — but it’s not for lack of trying. We’ve had a flood of prototypes, demos and art…
Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation by Richard Caddick and Steve Cable Wiley 2011, 352 pages ISBN 978-1119971108 (Amazon | Scribd) Abstract As web sites and applications become richer and more complex, the user…