Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Elizabeth Churchill, Principal Research Scientist at Yahoo! Research, was the speaker at the October 2011 Creative Mornings event in San Francisco. In her talk she discussed how we hide, reveal and misinterpret emotion online and off. Watch video (30 min)
Brian Thomas Collins has made a career out of creating brand experiences, “a few of them great”. He writes: “A good brand experience is when a brand does what we expect of it. A great brand experience is something we…
Frog’s Robert Fabricant breaks down the themes from the 2011 Interaction Design Awards. “Technologies like cheap sensors and cloud computing are increasingly being used to augment our daily lives in both magical and mundane ways. Everything we do is an…
In September 2011, researcher Anna Snel defended her Ph.D thesis, entitled “For the love of experience: Changing the experience economy discourse“, at the University of Amsterdam. It is now available for download. The attention for experiences as economic offerings has…
Experience designers investigate the motivations behind users’ behaviors to develop skill in predicting and guiding those behaviors. A short article by designer Sorin Pintilie. “So, yes, experience can be designed— not all experiences, but certainly some experiences. And with time,…
Chapter eleven of the interaction-design.org resource is now available in preview. It was written by Dag Svanaes, Professor at the Department of Computer and Information Science at the Norwegian University of Science and Technology (and former professor at Interaction Design…
Homesense was a research project that looked at how we might design smart homes from the bottom up, in an environment of open innovation. Using open source tools Homesense brings the open collaboration methods of online communities to physical infrastructures…
Rohan Gunatillake, the lead producer of festivalslab (the Edinburgh Festival Innovations Lab) gives four reasons why new thinking and tools can produce better experiences. “Here at the Edinburgh Festivals Innovation Lab, we explore how to best use new thinking and…
Simon Jenkins writes in The Guardian that the “smart money is moving from online towards ‘live experience’.” “The new magnetism of congregation seems universal. Every online service or forum promotes an event, an invitation, a club night, something for which…
“Homage to Catalonia II” is a documentary, a research project, a story of stories about the construction of a sustainable, solidary and decentralized economy. The video, which is a project of Joana Conill, Manuel Castells and Àlex Ruiz of IN…
Chris Risdon expands on what constitutes a good experience map in a long and highly commendable article on the Adaptive Path blog. “The experience map highlighted [on the left – click to enlarge] was part of an overall initiative for…
Chapter ten of the interaction-design.org resource is now available in preview and deals with end-user development. Computer users have rapidly increased in both number and diversity. They include managers, accountants, engineers, home makers, teachers, scientists, health care workers, insurance adjusters,…
Aileen Lee, partner at venture firm Kleiner Perkins Caufield & Byers, believes that the best way to cost-effectively attract valuable users is harnessing a concept called social proof. “What is social proof? Put simply, it’s the positive influence created when…
On Tuesday 22 November, NESTA in London organised an event that looked at the challenges of designing for an Internet of Things. The speakers: pioneers Usman Haque, founder of Pachube, and Matt Jones, formerly at the BBC, Dopplr and Nokia,…
Cliff Kuang, editor of Co.Design, used the Jawbone UP for a week, and can’t recommend it. “The wristband itself is superbly designed: The slight oval shape and rubberized case mean that it hews to your wrist without bouncing around, which…
The best products don’t focus on features, they focus on clarity, argues Jon Bolt. “Problems should be fixed through simple solutions, something you don’t have to configure, maintain, control. The perfect solution needs to be so simple and transparent you…
A long essay by Dave Gray, founder of the XPLANE/Dachis Group, explores the topic of the service economy from a user experience point of view. Make sure you read his thinking of the product as a service avatar. “The emerging…
Fjord, the digital design consultancy, has just completed a white paper called “Design for Context: Understanding How User Context is Evolving”, looking at the background to context-sensitive design and current approaches, as well as providing high-level design recommendations for using…
Earlier this week, the Wall Street Journal posted excerpts from a debate between Danah Boyd, Stewart Baker, Jeff Jarvis, and Chris Soghoian on privacy: “Privacy in the digital age means a lot of things to a lot of people. Some…
On 12 to 17 December, the people of Better Nouveau plan Dataviz, an in-depth workshop on the visual representation of large datasets. Better Nouveau is an independent design label and an innovation project initiated in June 2011 by ToDo, an…