Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Nick Marsh recently published an article with Dan Lockton in the fourth edition of Touchpoint, the Service Design Network journal. The issue is completely focused on the relationship between service design and behaviour change, but unfortunately the content is not…
UX Magazine keeps to its high standards with these three well written contributions: Curators of the Real-Time Web: Distilling the chatter to relevant, actionable information By Jonathan Gosier (Appfrica) “Information wants to flow and it wants to flow freely and…
Mike Gualtieri and Mary Gerush of Forrester Research have just published a paper entitled Business Analysts: Seize the opportunity to deliver compelling user experiences – Make a big difference to your organization by focusing on its customers. Abstract: Is…
As Nokia’s senior vice president of design and user experience, Marko Ahtisaari is the man charged with leading the software and hardware designers who must craft the challenger to the iPhone, BlackBerry and Android devices that the Finns have so…
Adrian Chan has written a thoughtful post about “teasing apart the objective and subjective dimensions of social media, to examine what’s behind the relational economy we now live in, and its particular mode of production.” “All commerce and much personal…
The Spring 2010 issue of Dædalus, the Journal of the American Academy of Arts & Sciences, is dedicated to the Future of News. Front Matter Introduction Loren Ghiglione, Professor of Media Ethics at the Medill School of Journalism at Northwestern…
The latest issue of new value by design, the Philips Design newsletter, contains three short articles that sit closely to what we cover in this blog: Self Health – Philips Design’s exploration into reconnecting people with their bodies The latest…
Members of the under 30 tell-all generation are rethinking what it means to live out loud. “The conventional wisdom suggests that everyone under 30 is comfortable revealing every facet of their lives online, from their favorite pizza to most frequent…
Tinker London (the team promoting the use of Arduino in design) started a collaboration with EDF R&D on Homesense, an open user-centered research project investigating the use of smart and networked technologies in the home. Homesense will bring the open…
Every year, Ferrari fields a team in the Formula One championship, and dumps around $400 million into developing and racing the car. So, says Cliff Kuang in Fast Company, you’d think that the steering wheel–perhaps the car’s most crucial point…
Nick Marsh has been organising several service design ‘Thinks’ events in London: ‘Service Design at Scale’ (November 2009) and ‘Service Design from Scratch’ (March 2010). Service Design at Scale featured presentations by Steven Baker, about the design of the M-Pesa…
The founder & president of Adaptive Path explains why they’re shifting away from “user experience†and towards “experience design.†He celebrates 360 design strategies through successful “customer journeys†by Apple and Southwest Airlines and advocates for marketing and advertisement becoming…
Bill Moggridge, the legendary industrial and interaction designer, IDEO co-founder and now director of the Cooper-Hewitt, National Design Museum, started his own blog, Bill’s blog. It reads like his working notes, though very well written, and gives you a fascinating…
Interacting with a mobile device is very different from our interaction with desktop devices. But what does that mean precisely? In a long article for the Journal on Multimodal User Interfaces, Luca Chittaro of the HCI Lab at the University…
Sven Birkerts wites in the American Scholar on why the novel and the Internet are opposites, and why the latter both undermines the former and makes it more necessary. “My real worry has less to do with the overthrow of…
Stijn Debrouwere, a Belgian information architect, has published a long Peter Morville-inspired post on findability related issues. “The majority of people visiting a news website don’t care about the front page. They might have reached your site from Google…
After posting the first chapter of his new book Smart Things: Ubiquitous Computing User Experience Design (see also this earlier post), Mike Kuniavsky is now doing the same with chapter three and six. The final book, he says, will be…
The concept of social objects is pretty widely used in social interaction design, but we’re missing a solid definition of what social objects are, says social media expert Adrian Chan on Johnny Holland. Or, whether they really even exist. The…
Experientia is an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first. Our dynamic and enthusiastic team, based in Torino, Italy, includes experts in strategy, design, usability,…
Storytelling for User Experience – Crafting Stories for Better Design By Whitney Quesenbery & Kevin Brooks Rosenfeld Media April 2010 Availability: Paperback + PDF We all tell stories. It’s one of the most natural ways to share information, as old…