Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Navi Radjou argues on the HarvardBusiness.org Voices blog that R&D in emerging markets needs fewer engineers and more anthropologists. “To effectively identify and address the explicit and unmet needs of the broader consumer base in emerging markets, I believe multi-national…
The Future Tense programme on Australia’s ABC Radio features bottom-up, user-generated innovation in Africa: “In this program we’ll highlight several interesting initiatives, one in Africa and one in the South Asia region, initiatives which have had success largely because of…
The people of Microfinance Podcast have just posted a short video interview with Nick Hughes, Head of International Mobile Payment Solutions at the Vodafone Group, who has been instrumental in getting M-PESA up and running. Watch video (via CGAP)
After Patrick Meier, a doctoral research fellow at Harvard University, a PhD candidate at The Fletcher School, and an active contributor at Ushahidi, participated in a high-level mobile banking (mBanking) conference in Nairobi, he reflected on the issue of trust…
The Financial Times has published a special report on connectivity, analysing the implications of a connected planet. My preferred pieces: Skills: Business must learn from the new tribe So-called ‘digital natives’ are bringing down the barriers to collaborative working, finds…
The Nokia Siemens Networks has created an extremely well produced website and video series, entitled “Round. The World. Connected.” that sets out to understand what connectivity means to different people and cultures across Europe, Asia and the Americas. The project…
How a little lab called MAYA is giving firms such as Emerson and General Dynamics an innovation boost. Fast Company reports. “MAYA Design is juicing innovation by teaching techies design basics. The 50-member team of computer scientists, psychologists, designers, engineers,…
In a long article in The Register, Andrew Orlowski looks at the many problems Nokia faced the other day with the launch of its Ovi Store, and criticises the company for a lack of focus on people’s needs: “Firstly, Nokia…
Natasha Schull, assistant professor in the MIT Program in Science, Technology, and Society, says Vegas gambling machines designed to get people to ‘play to extinction’. “After more than a decade of research that included lengthy observations and interviews focused on…
Global Post reports on how millions in Ghana are entering the banking system through mobile phone system. “Nobody stands to benefit quite like Africa’s increasingly powerful telecom companies, the conglomerates who built this continent’s cellular towers and enable its calls.…
Stephen Wolak, the brain behind Vodafone’s Betavine community, has launched a new social change community “where we look at how mobile technology and mobile services can bring about positive social change, particularly in developing countries.” The concept, he says, “is…
Nokia Conversations is reporting on a rare behind-closed-doors Nokia design event dubbed The Inside Story. According to a first post, Alastair Curtis, Head of Design at Nokia, shared the design insight that your mobile is becoming more of a “sixth…
Consumer Electronics 3.0 is the name Intel has chosen for a new concept of seamless integration of internet and television. The CE 3.0 website is rich in content, but more than that, it exemplifies the relevance of a user-centred approach…
Design Innovation Scotland has published a white paper by John Thackara, entitled Clean Growth: From Mindless Development to Design Mindfulness. It’s the first in a series whose aim is “to stimulate thought and debate about…radical solutions to real-world challenges”. The…
Experientia is proud to announce the official launch of Humin, a programme developed for Flemish SMEs and startâ€ups that creates competitive advantage through people-centred innovation. In May-June last year Experientia (in collaboration with Richard Eisermann of Prospect and Tjeu Arits…
Our friends at Adaptive Path have posted some information on a design and research project that aimed to understand how mobile technology can work more effectively in emerging markets. The company went to rural India to investigate the impact of…
Watch this excellent 1 hour documentary film about the power of mass collaboration, government and the internet. “In his student flat in Colchester, Jack Howe is staring intently into his computer screen. He is picking the team for Ebbsfleet United’s…
Further on my earlier theme of “we are all hackers now“, here is a long feature on user-generated devices by Fumitada Takahashi and Phil Keys in the Nikkei Electronics Asia magazine (Japan). “User-Generated Devices (UGD), allowing people to enjoy themselves…
The non-profit Business Innovation Factory (BIF) yesterday launched a new laboratory to enable innovation in higher education. The lab will support the design of solutions that increase college attainment levels, enhance the college student experience and improve the quality and…
At the Future of the Internet conference in Prague today, Gemalto, Microsoft, Nokia and Philips announced a new initiative that will address the fundamental societal issue of trust in new and emerging digital services. The initiative aims to bring…