Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Identity in the Age of Cloud Computing: The next-generation Internet’s impact on business, governance and social interaction J.D. Lasica The Aspen Institute, 2009 Smart Mobs reports: “Recently, The Aspen Institute has published an eBook which some say is possibly the…
A special issue of Journal of Business Strategy on ‘The practice of innovation: design in process’, is now available. There is a great deal of energetic discussion about why design innovation has become critical for the success and growth of…
In December last year, Intel design researcher Daria Loi made a very strong presentation at the UPA Europe conference showing how people in different cultures “keep, protect and find what they value”. She and others in her team actually went…
In a series of predictions on the future of collaboration, Padmasree Warrior, the chief technology officer of Cisco Systems, points out that it’s the user experience that matters. “We need to provide an experience that’s consistent and seamless, with easy…
The latest issue of Vodafone’s Receiver Magazine is entitled “Seizing the Moment”: “Bending and transcending the constraints of time and space has gotten easy for us. With our mobiles and netbooks, we’re about to create a social setting in which…
Over the past few months, frog design’s Robert Fabricant has been “busy riling up the design community with a theory that designers are now in the ‘behavior business’”. “Innovation is not just about putting the right new feature into…
Steve Wolak is the founder and head of the Betavine, Vodafone’s developer outreach website — recently much heralded by Vodafone’s CEO Vittorio Colao — and he just started blogging. His central question: “Crowdsourcing, open and collaborative innovation, the long tail,…
Nokia’s IdeasProject site features a video interview with Tim Brown, CEO of Ideo, where he argues that that communications technology is leading us back to the kind of participation economy that existed before the industrial revolution in that a great…
Microsoft Research Principal Scientist Bill Buxton calls for engineers and user-experience designers to learn to appreciate one another: “End-user satisfaction and quality of experience need to be the fundamental pillars of any worthy company’s value system. Hence organizations must be…
anthrodesign is a Yahoo! group of (currently 1693) individuals interested in the role of applied anthropology in the corporate, public sector, and medical contexts. A recent contribution by Russ Nelson of Conifer Research is worth reproducing here: Enough adults now…
From an article on eHealthNews: “The software developers at Siemens Healthcare have come up with something special for customers employing Siemens PACS (Picture Archiving and Communication System) and RIS (Radiology Information System) software: Clinical staff members process their specific tasks…
Fronteer Strategy, an Amsterdam-based management strategy consulting firm, has published a short (6-page) paper on co-creation, in which they argue that there are four types of co-creation and five guiding principles to any successful Co-creation venture: The four types of…
Nokia’s IdeasProject site contains this week a video interview with Don Tapscott, and four feature articles that integrate some of the ideas presented thus far on the site: Head in the Cloud: computing becomes virtual As the costs of sending,…
Nokia’s IdeasProject website is intriguing. A content focused platform focused on high level discourse, it contains interviews with thought leaders in communications technology and disruptive ideas, and get’s updated on a nearly weekly basis (recently with venture capitalist Jeff Clavier…
Chris Lawer underlines that is important to identify that co-creation is not just about firms improving their social marketing, open innovation, community-building and learning efforts to generate new proprietary and valuable knowledge with/from their customers. Rather, there is also a…
A controversial post by Sam Ladner, followed by a rich debate between the author, Paula Thornton, Peter Merholz, Raymond Pirouz, and others. Design is attractive to management because it is a de-politicized version of the well known socio-cultural critique…
Marketing Management is a bi-monthly strategic marketing magazine published by the American Marketing Association. The Jan-Feb issue contained a very strong piece by Lance A. Bettencourt on giving customers the proper role in the innovation process by forming correct beliefs…
If you ever need a solid case on why ethnographic research can provide strategic value to companies, yesterday’s announcement of the $250 million Intel/GE healthcare alliance provides you with a great one. Intel has for years heavily invested in on-the-ground…
Microsoft Research Principal Scientist Bill Buxton argues that “by thinking outside the parameters imposed by technology, executives and designers can build businesses by creating an experience that truly resonates”. “User-centered design commonly tries to take into account different canonical user…
Dave Zuvernik, senior user research specialist on Adobe XD’s Mobile and Devices team proposes a model with five dimensions – core, social, contextual, cloud and multi-screen – to create compelling mobile experiences: “Have you ever used a mobile application that…