Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Neil Savage reports in the MIT Technology Review how, by studying customers and rethinking the user interface, designers find ways to make online banking more enjoyable. “To design the experience, [the BankSimple designers] looked for insights from behavioral economics, which…
As a follow-up to the previous post, Intel’s user experience discourse is further elaborated on by Genevieve Bell, Intel Fellow and the company’s Director of Interaction and Experience Research. Bell’s main job is to look at what motivates people, and…
Justin Rattner, Intel’s chief technology officer, spoke at Intel’s Tech Fest — an event where Intel gathered in Oregon more than 1,000 of its top engineers and scientists from around the world to show off its latest innovations — about…
At the Intel Developer Forum in San Francisco in September last year, Justin Rattner, the director of Intel Labs, announced a new research division, called Interaction and Experience Research (IXR) and headed by Genevieve Bell, and also presented a new…
Behaviour change techniques should be used to develop public services with citizens’ motivations at the heart of their design, says a leading [UK] thinktank. A report produced by the New Local Government Network argues that using citizen’s to design services…
PARC (Palo Alto Research Center, a Xerox Company), a premier center for commercial innovation, announced that Dr. Margaret Szymanski, Senior Researcher and interaction analyst on PARC’s Ethnography Services team and Dr. James Begole, Principal Scientist and manager of PARC’s Ubiquitous…
An interesting study of commuters in Boston and San Francisco found people are more willing to ride the bus or train when they have tools to manage their commutes effectively. The study asked 18 people to surrender their cars for…
The European Union’s Working Party on Data Protection has issued five recommended requirements for the protection of personal privacy in a time of Smart Meters in the home (pdf), outlining what needs to happen in order to gain the benefits…
L’École de design in Nantes, France, has just launched the second issue of their research journal CADI, which focuses on co-creation, cross-disciplining and knowledge transfer. The three core feature articles are: From art history to industrial design history Jocelyne Le…
A New Culture of Learning: Cultivating the Imagination for a World of Constant Change by Douglas Thomas and John Seely Brown Publisher: CreateSpace – January, 2011) Paperback, 140 pages (Amazon link) The 21st century is a world in constant change.…
Sentient City: Ubiquitous Computing, Architecture, and the Future of Urban Space Edited by Mark Shepard Paperback, 200 pages, 2011 MIT Press in copublication with the Architectural League of New York (Amazon link) Abstract Our cities are “smart” and getting smarter…
University industrial design programs are usually cloistered in schools of art or architecture, and students in such programs are rarely required to study science or technology. That bothers Don Norman, former head of research at Apple and an advocate of…
The study “Storytelling and Destination Development” by the Nordic Innovation Centre set out to scrutinize the possibilities and drawbacks of using storytelling as a means of developing and marketing Nordic tourism destinations. On the basis of five selected Nordic cases,…
Simplifying the workplace so customers can allocate more time and resources to their core business is fundamental to the innovation incubating today in Xerox’s labs – and is the purpose of prototype customer care software revealed by the company this…
LiveMint.com, the Indian online partner publication of the Wall Street Journal, reports on India’s first Design!publiC conclave “on design thinking and the challenge of government innovation,” which took place in New Delhi on 18 March. The event — which was…
Experientia partner Mark Vanderbeeken has been invited to be a member of the technical committee for the EDF Sustainable Design Challenge: Changing energy together for better living. The technical committee will analyse the submitted projects from a technical point of…
Seattle Times technology reporter Sharon Pian Chan profiles Bill Buxton, principal researcher at Microsoft Research. “Bill Buxton is multiplatform the way Leonardo da Vinci was multiplatform. The Microsoft researcher is a technologist, a designer, a musician, an author, outdoorsman and…
The New York Times has published no less than eight articles at once on the topic of social media, internet, technology and museums. Note the article about the Arduino! Speaking digitally about exhibits Museums around the world now use social…
In December Experientia signed a five-year research and education collaboration agreement with the Design and Human Engineering School (DHE) of the Ulsan National Institute of Science and Technology (UNIST) – Korea’s new top university – in a quest to change…
Misha W. Vaughan, architect of applications user experience at Oracle USA, reflects in this interesting, small article for the February 2011 issue of the Journal of Usability Studies on the challenges explaining the value of user experience to the…