Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Libraries will have to build a new foundation if they are to recover from these economic hard times—a foundation of valuable services, of user experience, not just free content, writes Aaron Schmidt in Library Journal. “We need to stop focusing…
The 2010 Finnish National Innovation Strategy contains an important section on demand and user-driven innovation, with user-driven innovation being described as: “User-driven innovation makes use of information on customers, user communities and customer companies. It engages users as active participants…
There has been growing concern that computers have failed to live up to the promise of improving learning for school kids. The New York Times, The Washington Post, and PBS have all done stories recently calling into question the benefits…
In America and Britain governments hope that a partnership with “social entrepreneurs†can solve some of society’s most intractable problem. The Economist reports in a long article. “Social innovation†is the increasingly common shorthand for this approach to public-private partnerships.…
Stephanie Rosenbloom writes in the New York Times on what will make us happy. “The practices that consumers have adopted in response to the economic crisis ultimately could — as a raft of new research suggests — make them happier.…
Emerging findings from the first annual report of a major three-year study into the information seeking behaviour of Generation Y doctoral students show that there are striking similarities between students born between 1982 and 1994 and older age groups. The…
The conventional public services delivery model does not address underlying problems that lead many to rely on public services and thus carries the seeds of its own demise, argue David Boyle, Anna Coote, Chris Sherwood and Julia Slay in a…
I very much enjoyed the reflection of Lee Bryant (Headshift), following the launch of the UK Government’s Big Society initiative. In it, he argues that in the past, UK politics [and not just UK, I’d say] were dominated by two…
Oscar Berg reflects on the changing role of intranets in knowledge-intensive businesses. “These intranets need to provide flexible access to both information and people by employing pull models for serving as many knowledge worker information needs as possible, including unanticipated…
A few weeks ago the Communia conference University and Cyberspace took place here in Torino, Italy, with a focus on “reshaping knowledge institutions for the networked age”. Speakers included Massimo Banzi, Joy Ito, David Orban, Bruce Sterling, and many others.…
PARC, the legendary California-based research centre owned by the Xerox Corporation, is hosting a series of talks on ethnography in industry. The three talks that took place are already available online in video. More talks are scheduled tomorrow and next…
Philips Design has published a downloadable paper on how it uses qualitative research and design thinking to support development of solutions for the ever-changing healthcare landscape. “Our lifestyles are increasingly out of balance and we are placing our health at…
Big Think is an online think tank, founded in 2007, that presents video interviews with major intellectuals from a wide range of fields. Recent interviews that caught my attention are with Dan Ariely and Clay Shirky. Dan Ariely [39:14] Professor…
At the Intel Labs’ annual Research at Intel media event, Intel Corporation Chief Technology Officer Justin Rattner announced (video) a new research division, called Interaction and Experience Research (IXR), that is focused on defining new user experiences and new computing…
Ever keen to expand the boundaries of their practices, design professionals have been moving in the direction of public policy for some years, writes Lucy Kimbell (blog). But what designers, or multi-disciplinary teams using “design†approaches, can also bring to…
COTEN, the collaborative online research project exploring service design for higher education in 2010, features some interesting lecture essays: Small change and re-thinking education (audio) by Nabeel Hamdi 17 May 2010 Our first Special Guest is Nabeel Hamdi who, in…
The acclaimed Italian journalist Luca De Biase recently interviewed Marko Ahtisaari (blog – wikipedia), Senior Vice President, Design and User Experience of Nokia, for the Italian business newspaper Il Sole 24 Ore. Here is what happened these last few weeks:…
This month Chip Chick, the site that focuses on technology for women, was invited by Intel to its annual Upgrade Your Life Event where the company presented what it is working on. This feature article updates us on how Intel’s…
Three new articles have been published on the UX Matters site: Ethnography in UX by Nathanael Boehm, user experience and social interaction designer for the Australian Government, Canberra, Australia “In this article, I want to look at ways in which…
The Domus Academy in Milan is launching a new Masters in Service Design. “Domus Academy’s distinctive approach is to consider the aesthetic of the experience along the parameters of quality and efficacy for a good service performance: such a dimension…