Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
EU press release (link):EU ministers have committed to developing smarter online public services for citizens and businesses by 2015. The Commission has welcomed this step forward in making eGovernment more accessible, interactive and customised. At the fifth Ministerial eGovernment Conference…
A number of articles illustrate the power of the mobile phone in emerging markets: What next after the Mobile revolution in Kenya? by John Karanja MPESA will be on its own a major driver of the economic expansion of the…
Matt Webb of Berg was one of the speakers at UX Week 2009, a conference in San Francisco organised by Adapative Path. In his presentation “Design Is In Your Hands,” Matt talked about developing products and learning from mistakes, and…
Institute for the Future just released its latest research report, Knowledge Tools of the Future, written by Alex Pang and Mike Love. The report takes an in-depth look at signals, drivers, and trends shaping how organizations will utilize knowledge management…
Consumer electronics companies must rethink the old technology-driven approach to innovation because industry convergence has made this model obsolete, claims a study by Accenture. In the converging world, “high-performance businesses in the CE industry have begun to embrace a consumer-engagement-driven…
NESTA, the UK’s National Endowment for Science, Technology and the Arts, has published a 45-page discussion paper on how transforming healthcare to involve the public, i.e. the creation of people-powered public services, can save money and save lives. The National…
Nokia user researcher Jan Chipchase has posted an in-depth presentation and paper on designing mobile money services for emerging markets: “Hang around a telecoms industry conference long enough and you start to get big-number fatigue – as one stack of…
The November 2009 edition of Mobile Money Africa, “Africa’s leading online resource for mobile financial inclusion”, is entitled “Banking the unbanked Africans” and is entirely available for download. The December edition will focus on Mobile Money and Payment technologies for…
Email, texting and Facebook let us hide behind our computer screens instead of talking to each other. Elizabeth Day asks in The Observer if we have the tyranny of technology to blame or ourselves? According to John Freeman, who…
Via the DMI November 2009 Newsletter, I came across a number of articles that are worthwhile exploring: What the Hell Have We Done to Design? (Really Thinking about Design Thinking) Brian Matt, Founder & CEO, Altitude, Inc. DMI News &…
Mobile phones for development and profit: a win-win scenario Rohit Singh Overseas Development Institute, 2009 The number of mobile subscribers globally is estimated to have reached four billion in 2008 (ITU, 2008), with mobile penetration reaching 61%. Around 58% of…
The New York Times interactive group creates an online encyclopedia of all their stunning inventions, reports Cliff Kuang on Fast Company. “The Times interactive team has been creating path-breaking experiments in infographics and interaction design. All of which are now…
MIT News reports on how MIT students are exploring innovative cellphone uses in the developing world. “Several startup business ventures spawned by MIT students, sometimes as class projects and sometimes as independent work, are exploring new ways to harness the…
True innovators need to know as much about when, why, and how not to use trendy technology as when to use it, says Microsoft Research principal scientist Bill Buxton. “Rather than marveling at what someone else is delivering today, and…
As trained observers of how people in a society live, ethnographers can help companies figure out what people need and then work with designers to meet those needs with new (or more often tweaked) products and services. CNN reports. “Microsoft…
MG Siegler writes on ReadWriteWeb about the fact that desktop touch screens don’t really work well for humans, and introduces a brilliant concept video “for something called 10/GUI.” “It brings up some key issues surrounding the future of touch input…
Philips Design and ABN AMRO’s Dialogues Incubator cooperate to create the ‘Rationalizer’ concept, an emotion sensing system targeted at serious home investors who trade online. It acts as an ’emotion mirror’ in which the intensity of the user’s feelings is…
Yesterday TalkTalk, the UK broadband division of Carphone Warehouse, launched the Digital Anthropology Report – a comprehensive insight into how British people use the internet. “We spoke to over 2,000 people around the country and looked at their attitudes to…
More details are emerging about Project Canvas, the ambitious joint venture by the BBC, ITV, Five and BT to bring internet video services such as the iPlayer from the bedroom PC to the living-room TV set, reports Tim Bradshaw on…
San Francisco-based user experience consultancy Montparnas started a three-part series on the relationship between product development and user experience design. “Product development and user experience design are two fields that should, but rarely, collaborate effectively to design and define products…