Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Charles Leadbeater explores what the advent of the web, collaborative practice and open source ways of working mean for the arts and art organisations in this excellent 20-page essay commissioned by Cornerhouse. “The 20 century avant garde was built on…
Malaysian newspaper The Star devotes plenty of space to user-centred design in three stories that feature the work of Genevieve Bell, Intel’s user experience director. “Marrying†anthropology and science “I still write and publish my work in academic journals. To…
The first LIFT France conference took place last way in Marseilles. Being in Seoul, South Korea, myself, I missed it entirely, but luckily the videos are now becoming available. Welcome to Lift! Lift founder Laurent Haug and Lift France chair…
Anne Galloway was one of the excellent presenters at the recent LIFT conference in Geneva. So it is with much pleasure to notice that she has written the latest contribution to Vodafone’s Receiver Magazine. In her critical contribution ‘The rise…
Social business design is a new concept that could potentially become quite important for businesses and corporations: In “From Social Media To Social Business Design, David Armano explores what businesses would be like if they were truly social. “Imagine if…
British Council press release: Breakthrough cities is a groundbreaking report on how cities can mobilise creativity and knowledge to tackle compelling social challenges. The report was commissioned by the British Council from the Young Foundation. Geoff Mulgan and Charles Leadbeater,…
The European Commission has announced plans for Europe to play a leading part in developing and managing interconnected networks formed from everyday objects with radio frequency identity (RFID) tags embedded in them – the so-called “internet of things”. The Commission…
The UK Design Council just published — a little late — four short case studies based on the experience of Dott07, a year of community projects, events and exhibitions based in North East England and curated by John Thackara, that…
A recent HarvardBusiness.org article about the use of anthropology and ethnography in global R&D strategies (blogged about here), has got Nokia’s user anthropologist Jan Chipchase a bit worked up, as he thinks it “largely misses the point”. “For all the…
The Pew Internet & American Life Project has published a report that shows how Americans’ pursuit of health takes place within a widening network of both online and offline sources. Americans’ pursuit of health takes place within a widening network…
Interaction designers, business strategists and usability experts gathered last week in Malmö, Sweden for the third edition of the “From Business to Buttons” conference. Videos (alternate link) of the presentations are now online. A selection: The Zen of presentation design…
Nokia’s Ideas Project published two feature stories today: Digital We: A (Multiple) Identity Crisis We create new digital identities almost without limit – at the same time new technologies urge us to blur them. Is it a new digital arms…
Nokia plans to roll out its Life Tools group of services to more emerging markets following a successful pilot program in India, a company executive said Monday. “Nokia plans to roll out its Life Tools group of services to more…
A US federal program providing subsidized phone service now offers cellphones, showing how much society values them, reports The New York Times. “The users are not the only ones receiving government assistance. Telecommunications industry analysts said the program, while in…
With faith that smart ideas will prevail, Nokia urges workers to say what’s on their minds—and pours money into their concepts. Business Week reports: “Nokia set up an intranet soapbox last spring known as Blog-Hub, opening it to employee bloggers…
Navi Radjou argues on the HarvardBusiness.org Voices blog that R&D in emerging markets needs fewer engineers and more anthropologists. “To effectively identify and address the explicit and unmet needs of the broader consumer base in emerging markets, I believe multi-national…
The Future Tense programme on Australia’s ABC Radio features bottom-up, user-generated innovation in Africa: “In this program we’ll highlight several interesting initiatives, one in Africa and one in the South Asia region, initiatives which have had success largely because of…
Barclays 360 magazine, a quarterly thought leadership magazine for senior management within the Barclays Group, is devoted to simplicity in product and service design. Here are the feature articles (of which the last one, which is excellently written and directly…
The people of Microfinance Podcast have just posted a short video interview with Nick Hughes, Head of International Mobile Payment Solutions at the Vodafone Group, who has been instrumental in getting M-PESA up and running. Watch video (via CGAP)