Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The Economist this week comes with a new edition of its 24-page Technology Quarterly supplement, which contains four articles that are related to the theme of this blog: Taken your medicine? Health care: Mobile phones provide a cheap and simple…
The site of Participle, a UK social design consultancy, contains some good materials on the design of the next generation of public services. Only the Lonely: Public Service Reform, the Individual and the State Article to be published in the…
The upcoming PICNIC ’09 conference (Amsterdam, 23-25 September) just announced is key themes: Exploding Media: Exploding Story This is the story of the extraordinary transformation of Media from all the creative and technological aspects… From traditional storytelling to the impact…
After Patrick Meier, a doctoral research fellow at Harvard University, a PhD candidate at The Fletcher School, and an active contributor at Ushahidi, participated in a high-level mobile banking (mBanking) conference in Nairobi, he reflected on the issue of trust…
The Financial Times has published a special report on connectivity, analysing the implications of a connected planet. My preferred pieces: Skills: Business must learn from the new tribe So-called ‘digital natives’ are bringing down the barriers to collaborative working, finds…
The Nokia Siemens Networks has created an extremely well produced website and video series, entitled “Round. The World. Connected.” that sets out to understand what connectivity means to different people and cultures across Europe, Asia and the Americas. The project…
“The main activity of designers will be as social innovators,” said Ezio Manzini during an intimate conversation with o2NYC on May 6. Ezio’s talk outlined an exit strategy for conscious designers, a shift from making things to designing tools for…
How a little lab called MAYA is giving firms such as Emerson and General Dynamics an innovation boost. Fast Company reports. “MAYA Design is juicing innovation by teaching techies design basics. The 50-member team of computer scientists, psychologists, designers, engineers,…
The number of people using mobile devices to purchase goods and services is expected to more than double by the end of 2012 globally, research firm Gartner Inc. reported. The impact is to be felt most in developing world…
In Asia, Africa, Europe and elsewhere, cell phone technology has always been way ahead of what’s available in the states. Around the world, people use their phones in innovative, creative ways. For example, mobile phones help rural farmers gather information…
In a long article in The Register, Andrew Orlowski looks at the many problems Nokia faced the other day with the launch of its Ovi Store, and criticises the company for a lack of focus on people’s needs: “Firstly, Nokia…
Natasha Schull, assistant professor in the MIT Program in Science, Technology, and Society, says Vegas gambling machines designed to get people to ‘play to extinction’. “After more than a decade of research that included lengthy observations and interviews focused on…
Leading up to the 2009 Mobile Money Summit CGAP, an independent policy and research centre dedicated to advancing financial access for the world’s poor, is running a podcast series with some of the key people involved in the CGAP/DFID Branchless…
Global Post reports on how millions in Ghana are entering the banking system through mobile phone system. “Nobody stands to benefit quite like Africa’s increasingly powerful telecom companies, the conglomerates who built this continent’s cellular towers and enable its calls.…
Stephen Wolak, the brain behind Vodafone’s Betavine community, has launched a new social change community “where we look at how mobile technology and mobile services can bring about positive social change, particularly in developing countries.” The concept, he says, “is…
Nokia Conversations is reporting on a rare behind-closed-doors Nokia design event dubbed The Inside Story. According to a first post, Alastair Curtis, Head of Design at Nokia, shared the design insight that your mobile is becoming more of a “sixth…
Consumer Electronics 3.0 is the name Intel has chosen for a new concept of seamless integration of internet and television. The CE 3.0 website is rich in content, but more than that, it exemplifies the relevance of a user-centred approach…
BBC technology correspondent Mark Ward reports on a research project that uses Facebook, mobile phones, and energy meters to nudge people into living healthier lives. “The three-year project will see how people react when data is fed back to them…
Alice Rawsthorn of The New York Times has published an article on social design and service innovation: “When Ritt Bjerregaard became lord mayor of the city of Copenhagen in 2006, she was astonished to discover how many working days were…
On Fora.TV you can find a video of RISD president John Maeda’s talk at O’Reilly’s Web 2.0 expo, where he discusses people participation processes at RISD. Watch video