Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Industry sectors
Designing for Stanford’s d-school
Jim Wicks on weaving design into Motorola’s fabric
Design for social justice
What do European businesses and citizens think of widespread RFID use?
The role of ethnographic research in driving technology innovation – Lessons from Inside Asia
In a story in Pakistan’s Daily Times, Bill Siu (whom I presume to be an Intel Vice-President), shares some of the insights gained from Intel’s ethnographic research in Asia. The Inside Asia project team, led by Dr Genevieve Bell [which…
Improving usability to drive customers to self-service
In the fourth quarter of 2005, Forrester Research conducted a survey of more than 100 companies with annual revenues of $200 million or more. According to Nate Root, the author of the resulting study, one trend became crystal clear: Respondents…
Most web users only visit six sites
Web users now have almost 76 million sites to choose from, yet most only visit six on a regular basis, it was revealed today. The research, published today by Directgov, points to a new era in the use of the…
Half of American children obese by 2010, 38% of European ones [AP]
Associated Press reports that according to a study published in the International Journal of Pediatric Obesity, rates of childhood obesity are expected to skyrocket in the coming years, with half of the children in North and South America obese by…
Media Lab director on confronting social problems and user-driven innovation [Christian Science Monitor]
A long article in the Christian Science Monitor reflects on the new directions for the MIT Media Lab, including how it will relate with its sponsors. Director Frank Moss also speaks about confronting social problems and user-driven innovation. Moss wants…
Creativity, design and business at Kellogg School of Management
Need proof that the business world is playing catch-up in regards to creativity, innovation and design? The prestigious Kellogg School of Management is hosting a four-day learning session on managing product design and development this month. Here’s the program content:…
E-revolution forces Danes online [BBC]
Denmark was the first country in the world to make public services available online and is now going a step further – forcing its citizens online. Since the beginning of February, for instance, companies dealing with state institutions must submit…
Better Connected 2006, a UK survey of local authority websites, shows mixed results [eGov Monitor]
Local authority internet services in the UK are showing signs of improvement, though the overall level of progress is slowing, a major survey reveals. The eighth annual Socitm Insight survey of local authority websites – Better Connected 2006 – also…
Ethnographic study on shopping in Paris airports
Aeroports de Paris presents the first ethnographic study about men’s buying behaviour in an airport. This unprecedented survey was carried out in January 2006. In an airport environment, a man travelling on his own becomes a true shopper: He is…
Michigan Governor talks design and innovation [Business Week]
Michigan Governor Jennifer Granholm tells Corporate Design Foundation Chairman Peter Lawrence about her plan to make the state the innovation capital of the U.S. At the very start of the interview, she outlines a user-centred vision of design: “To me,…
Grocery checkout, Italian style
DIY checkout or self-scanning has long been called the next big thing in supermarkets, but perhaps because of the hellish line situation, Inferno-familiar Italians were quick to adopt them. Unicoop Firenze was the first Italian retailer to introduce self-scanning in…
In California, new kind of commune for elderly [The New York Times]
They are unlikely revolutionaries. Bearing walkers and canes, a veritable Merck Manual of ailments among them, the 12 old friends — average age 80 — looked as though they should have been sitting down to a game of Scrabble, not…
Publicis Groupe launches Denuo, a new futures practice
Publicis Groupe has set up a new digital venture – a standalone consultancy to help clients, and their budgets, leave behind traditional advertising and move toward digital, interactive and mobile media. Publicis Groupe, the international advertising and media conglomerate, has…
Gain, the relaunched AIGA journal of business and design
AIGA, the professional association for design, has just relaunched its Gain journal, dedicated to stimulating thinking at the intersection of design and business. The launch issue contains a huge amount of material (no less than 30 articles) organised in such…
What Ikea could teach Alitalia [Business Week]
Design Continuum CEO Gianfranco Zaccai imagines an airline that strives to provide an overwhelmingly positive customer experience I recently visited Boston’s new Ikea store with my two young children. A few days later, I flew to Italy on my usual…