Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Public services
Demos project on user-led service design in local authorities
Participle, a new social venture to design the next generation of public services
Experience Design Lab project on care for the elderly
Technology transforming relationship between the elected and the electorate of Europe [eGov monitor]
Europe has celebrated 50 years of peace and political progression, but the next 50 will see massive changes in the relationship between the electorate and politicians thanks to technology. That was the message from the Microsoft Government Leader’s Forum 2007…
Harvard Business Review features user-centered innovation as breakthrough idea for 2007
The Harvard Business Review has published its annual list of Breakthrough Ideas for 2007, written out in “twenty essays that will satisfy our demanding readers’ appetite for provocative and important new ideas”. Eric von Hippel wrote the entry entitled “An…
Governments should focus on connectivity, content and copyright to support user-generated content
UK think tank Demos on education for a digital generation
UK foresight studies identify emerging trends over the next 50 years
Via the BBC I found out about the Sigma and Delta foresight scans, with nearly 250 papers that look ahead at developments over the next 50 years. The research was commissioned by the UK Office of Science and Innovation‘s Horizon…
More on Dutch cultural heritage and audience understanding
Dutch heritage conference highlights lack of audience understanding
Participatory media and the pedagogy of civic participation
Encouraging participatory democracy
Designing a better user experience of the legal system [Business Week]
Design Council presentation on designing new public services
Waking up to a surveillance society
User-centred design at the Young Tate
Knowledge@Wharton on getting to the heart of the customer
Launching event: European Network of Living Labs
Interfaces for people, not products [UX matters]
“The digitising of information, the rapid rise of digital information systems, and increased access to those systems by a broad range of people have challenged the way in which we look at specialists and the roles they play”, writes Jonathan…