Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
“Involving users in the innovation process seems to be increasingly recognised as an important challenge not only for enterprises, but also for innovation support providers,” reports the website of Pro Inno Europe, an innovation policy initiative of the European Commission’s…
An article published by the European Commission’s Enterprise & Industry department: “Design management is a key driver of innovation and competitiveness and the EU-backed ADMIRE (Design Management Europe, DME) project is raising awareness of this important area and awarding organisations…
One of the projects of AppLab, the application laboratory of the Grameen Foundation, is focused on mobile technology for community health (MoTeCH) in Ghana: “Grameen Foundation has launched an initiative to determine how best to use mobile phones to increase…
In emerging markets, agents are the customer-facing element for mobile banking providers, “who rely on them to open accounts, do customer care, and (crucially) stock adequate amounts of cash and e-float to enable clients to deposit and withdrawal. Yet, there…
Jonathan Donner, a researcher in the Technology for Emerging Markets Group at Microsoft Research India, has submitted a paper — together with Shikoh Gitau and Gary Marsden — on first-time mobile internet use in South Africa to the upcoming (3rd)…
One of our staff members, senior designer Luca Troisi, worked previously in the yachting industry and has not forgotten those roots when he joined Experientia. Luca’s extensive and excellently written article explores what experience design could mean for the yachting…
Via Dina Mehta, founder and managing director of Mosoci India, I found out about Progress, a highly interesting new website set up by Nokia and Lonely Planet: “The Progress Project is the initiative set up by Nokia and Lonely Planet…
Helsinki, Finland – Yesterday, Turin-based company Experientia was announced as part of the winning team for a project in Jätkäsaari, Helsinki, which aims to construct an urban zone with low or no carbon emissions. Sitra, the Finnish innovation agency, revealed…
Dina Mehta, founder and managing director of Mosoci India, reports on how Nokia Life Tools actually gets used in India, and more in particular, how the how the Learn English program, a part of Nokia Life Tools, really works on…
The New Media Consortium is hosting a Symposium for the Future October 27-29 that will explore actual and potential applications of technology that could impact issues of global importance over the next five years and beyond. To generate dialog and…
Johannah Cornblatt argues on Newsweek that despite our inter-connectedness, we’re now more alone than ever. “Between 1985 and 2004, the number of people who said there was no one with whom they discussed important matters tripled, to 25 percent,…
The European Commission warned last week that Europeans young and old could miss out on the benefits of today’s high-tech information society unless more is done to make them ‘media literate’ enough to access, analyse and evaluate images, sounds…
Steve McCallion, the executive creative director at Ziba Design, is a bright man whom I had the pleasure of meeting during a service design event in Brussels in December 2007 — we got along immediately. As part of his introduction…
According to CNN, mobile phones in the United States will be able – within five (5!) years – to make electronic payments, open doors, access subways, clip coupons and possibly act as another form of identification. But there is work…
Jonathan Gosier, a software developer, writer and social entrepreneur in Kampala, Uganda, shares his ideas on what augmented reality could mean for Africa. “Already people are recording audio, video, and blogging to keep donors abreast of their work in the…
Don Hammonds of the Pittsburgh Post-Gazette reports on the use of market research and ethnographic observations by car manufacturers: “The tool that most people associate with automotive market research is the focus group but another tool has become more popular…
Paula Fortner, iHealthBeat senior staff writer, reports on how innovative mobile technologies are helping to fundamentally transform health care in many developing countries. “Last month, the Rockefeller Foundation announced a $100 million initiative to strengthen health systems in Africa…
Millions of Africans are using mobile phones to pay bills, move cash and buy basic everyday items. So why, asks the BBC, has a form of banking that has proved a dead duck in the West been such a hit…
Gunnar Camner and Emil Sjöblom recently spent three months in Tanzania for their master’s thesis in Media Technology at the Royal Institute of Technology (KTH) in Stockholm, Sweden, to investigate mobile banking services from a user perspective. In which contexts…
The Myth of Digital Democracy by Matthew Hindman Princeton University Press, 2008 Paperback, 198 pages Abstract: Is the Internet democratizing American politics? Do political Web sites and blogs mobilize inactive citizens and make the public sphere more inclusive? The Myth…