Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Scott Wilson interviewed Prof. Eric von Hippel of MIT’s Sloan School of Management for the Deloitte Review. “Open source technology and lead user innovation: two subjects very much in evidence across a diverse number of business sectors today. But how…
As the world moves to accommodate “everyone’s interest†could we be headed towards a global economy based on “free interestâ€, asks Jay Deragon on AlwaysOn. And what is the interest created by conversational currency? Social media is about depositing conversational…
According to the New York Times, evidence suggests that crowdsourcing succeeds when it’s designed for specific tasks — and when the incentives attract the most effective collaborators. “A look at recent cases and new research suggests that open-innovation models succeed…
David Simoes-Brown alerts us on UK’s Nesta Connect about an excellent new collaborative book about The Future of Innovation where hundred of authors give their views. Over 350 leading thinkers from business, government, consulting and academia from around the…
Service design, while often talked about in academia, is getting more and more attention from design companies and service providers, as the impact of experience design has been proven to increase customer satisfaction and brand perception, argues Jennifer Bove in…
The Independent is publishing a collection of essays to launch NESTA’s ‘Reboot Britain’ programme. Reboot Britain will explore the role new technologies and online networks can play in driving economic growth and radically changing public services. The programme will begin…
Charles Leadbeater explores what the advent of the web, collaborative practice and open source ways of working mean for the arts and art organisations in this excellent 20-page essay commissioned by Cornerhouse. “The 20 century avant garde was built on…
Social business design is a new concept that could potentially become quite important for businesses and corporations: In “From Social Media To Social Business Design, David Armano explores what businesses would be like if they were truly social. “Imagine if…
LinkedIn founder and CEO Reid Hoffman says in an interview on Nokia’s Ideas Project that the unprecedented accumulation of social network data provides fertile ground for the cultivation of products and applications that leverage and yield analytics from user identities…
MIT’s Center for Future Civic Media is hosting the annual meeting of Knight News Challenge winners at MIT, and Ethan Zuckerman is there. Aside from a Q&A session with Knight Foundation president Alberto Ibarguen and sociologist/author Eric Klinenberg about the…
My quest of understanding the mainstreaming of hacker culture is now also endorsed by the BBC: “The maze of electronics on a typical circuit board can be difficult to decipher, but as hackers and tinkerers grow in number, an industry…
Jamais Cascio asks in a Fast Company article if the same technologies that have allowed for a potential democratic revolution in Iran could emerge just as readily in support of something far more sinister. “In noting the potential power of…
In my ongoing exploration of the theme “we are all hackers now” (also the title of a talk I will give on 29 June in Brussels), I once again found quite a lot of recently published supporting material. We build…
After Patrick Meier, a doctoral research fellow at Harvard University, a PhD candidate at The Fletcher School, and an active contributor at Ushahidi, participated in a high-level mobile banking (mBanking) conference in Nairobi, he reflected on the issue of trust…
Clay Shirky is this week’s guest on Nokia’s IdeasProject site. He talks about social media and the emotional dimension of news. “Clay Shirky says that the lightning-quick dissemination of news events via social media has heightened the role of emotion.…
Alex Soojung-Kim Pang, researcher director at the Institute for the Future, is working on a book on the end of cyberspace – which he thinks will come as the internet moves off desktops and screens and becomes embedded in things,…
Watch this excellent 1 hour documentary film about the power of mass collaboration, government and the internet. “In his student flat in Colchester, Jack Howe is staring intently into his computer screen. He is picking the team for Ebbsfleet United’s…
Further on my earlier theme of “we are all hackers now“, here is a long feature on user-generated devices by Fumitada Takahashi and Phil Keys in the Nikkei Electronics Asia magazine (Japan). “User-Generated Devices (UGD), allowing people to enjoy themselves…
In an article on A List Apart, Derek Powazek explores what it means to connect the ideas of James Surowiecki, expressed in his book The Wisdom of Crowds, to the social web where, he says, they can reach their full…
Steve Wolak is the founder and head of the Betavine, Vodafone’s developer outreach website — recently much heralded by Vodafone’s CEO Vittorio Colao — and he just started blogging. His central question: “Crowdsourcing, open and collaborative innovation, the long tail,…