Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
When the Pew Internet Project first began writing about the role of the internet in American life in 2000, there were stark differences between those who were using the internet and those who were not.1 Today, differences in internet access…
James Temple of the San Francisco Chronicle profiles Daniel Russell (video), Google’s search scientist (or as he calls it “search anthropologist”). “About four years after forming, Google came to realise it needed human insights to infuse that information with context…
The first ever World Happiness Report has been made public and states that our best chance at a contented life is to pack up and move to Scandinavia, writes Wired UK. Published by The Earth Institute at Columbia University and…
Jan Chipchase, Frog Design’s Executive Creative Director for Global Insights, continues his argumentation on the importance of corporate design research. After a somewhat confusing introduction (it’s very much for insiders), Chipchase focuses on the core issue: a backgrounder on the…
Experientia is partnering with the Centre Scientifique et Technique du Bâtiment (CSTB) of Nice, France and a series of other agencies on Ecofamilies, a project aimed at the enhancement and promotion of eco-responsible behaviours in family homes. Starting from March…
Jim Ross, Principal of Design Research at Electronic Ink, provides a good technical overview on the methods of capturing information during user research.
FutureScapes, an open collaboration project by Sony and Forum for the Future, aims to bring together a range of expert thinkers, designers, futurologists, writers (including those from The Economist’s Intelligence Unit and Wired Magazine) and you – the public –…
Donald A. Norman (of the Nielsen Norman Group) and Roberto Verganti (Politecnico di Milano) have jointly published a paper entitled “Incremental and Radical Innovation: Design Research versus Technology and Meaning Change“, based on a talk presented at the Designing Pleasurable…
Four new chapters of the interaction-design.org resource are now available: Requirements Engineering from an HCI Perspective by Alistair G. Sutcliffe The chapter is structured in six sections. In the section 13.1, the Requirements Engineering process is described. This is followed…
Bruce Sterling, the celebrated science fiction writer and author of Tomorrow Now, explains why you don’t need to be clairvoyant to predict the future. The article is part of the Futurism series in Smithsonian Magazine. “The fifth and final method…
The ubiquitous presence of cell phones in emerging economies has brought about a wide range of cell phone-based services for low-income groups. Often times, the success of such technologies highly depends on its adaptation to the needs and habits of…
Exploring mobile-only Internet use: results of a training study in urban South Africa Using an ethnographic action research approach, the study by Jonathan Donner (Microsoft Research India) and Shikoh Gitau and Gary Marsden (University of Cape Town) explores the challenges,…
By 2020, Chinese consumers will join the ranks of the world’s choosiest and most sophisticated consumers. In the March 2012 report “Meet the 2020 Chinese Consumer” Yuval Atsmon, Max Magni, Lihua Li and Wenkan Liao of McKinsey China contemplate the…
“Anthropology, Development and ICTs: Slums, Youth and the Mobile Internet in Urban India” is the title of a research paper by Nimmi Rangaswamy and Edward Cutrell of Microsoft Research India. Abstract In this paper we present results from an anthropological…
The argument of this pamphlet, written by Charles Leadbeater for IPPR (the Institute for Public Policy Research, the UK’s leading progressive thinktank) is that we should jettison the assumption that humans are selfish, first and foremost. Instead, we should start…
On International Women’s Day, the GSMA mWomen Programme released a study called “Striving and Surviving – Exploring the Lives of Women at the Base of the Pyramid,” reports MobileActive.org. Drawn from 2,500 interviews with women (aged 16-64 in both rural…
When it comes to health, consumers’ complex and contradictory behaviour makes observational research highly valuable, says Ipsos Mori director Oliver Sweet. “Observation allows researchers to look at healthy behaviours that are often hard to articulate, such as the emotion attached…
The Life 2.0 project is a EU funded project that aims at supporting elderly people’s independent life through a platform of geographical positioning and social networking services. The project, which involves 13 core partners in 5 European member states, started…
MobileActive has posted an in-depth new case study that focuses on evaluating mobile health interventions. Written by Kate Otto, the case study looks at testing the efficacy of using mobile phones in health care in Ethiopia. A team of researchers…
The divide between “digital natives” and “digital immigrants” is vast, and a new study of Internet use in the land of Gutenberg finds that twice the number previously believed barely go online at all. “According to the study, so-called “Digital…