Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Power Lines, the latest paper by the UK’s Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA), follows on from the RSA’s Connected Communities report, deepening the analysis to look at networks of power and influence, and in…
What technologies will have the biggest impact on the next decade? New Scientist peers into the crystal ball and picks the ideas, concepts and gadgets that are set to shake things up. Be nice to the telepresence robot If you’re…
Jonathan Donner of Microsoft Research India, together with Shikoh Gitau and Gary Marsden of the University of Cape Town, have published their ethnographic insights in mobile-only internet use in urban South Africa. “Using an ethnographic action research approach, the study…
In his book The Human Factor, Kim Vicente presents the Human-Tech Ladder, which categorizes human and societal needs according to five factors: physical, psychological, team, organizational, and political. Many UX professionals are familiar with usability testing, which focuses on the…
Tish Shute of Ugotrade interviews Bruce Sterling ahead of the Augmented Reality Event, where Bruce is a keynote speaker. As Bruce Sterling points out, Augmented Reality is “truly a child of the twenty-teens, a genuine digital native,†and one visible…
Your photos, status updates and tweets will fascinate future historians. Will these online remains last forever? In this special report, newscientist.com editor Sumit Paul-Choudhury reports on life, loss, memory and forgetting in the internet age. The fate of your online…
As a follow-up to the previous post, Intel’s user experience discourse is further elaborated on by Genevieve Bell, Intel Fellow and the company’s Director of Interaction and Experience Research. Bell’s main job is to look at what motivates people, and…
At the Intel Developer Forum in San Francisco in September last year, Justin Rattner, the director of Intel Labs, announced a new research division, called Interaction and Experience Research (IXR) and headed by Genevieve Bell, and also presented a new…
Behaviour change techniques should be used to develop public services with citizens’ motivations at the heart of their design, says a leading [UK] thinktank. A report produced by the New Local Government Network argues that using citizen’s to design services…
Thirty user experience (UX) researchers and practitioners participated in a three day seminar in Dagstuhl in order to bring clarity to the concept of user experience. The participants – who came from universities and corporations such as Logitech, Nokia, Philips…
PARC (Palo Alto Research Center, a Xerox Company), a premier center for commercial innovation, announced that Dr. Margaret Szymanski, Senior Researcher and interaction analyst on PARC’s Ethnography Services team and Dr. James Begole, Principal Scientist and manager of PARC’s Ubiquitous…
Thanks to the social web, you can now share anything with anyone anywhere in the world. Fast Company profiles Neal Gorenflo who, after quitting his job as strategist for a division of shipping giant DHL, started Shareable, a not-for-profit web…
The Washington Post describes the world and the impact of everyday hackers who use social networks, do-it-yourself-then-show-it-off Web sites, cheap parts from China, and blissfully simple microprocessors to modify or invent new electronic products for their houses, cars, offices and…
L’École de design in Nantes, France, has just launched the second issue of their research journal CADI, which focuses on co-creation, cross-disciplining and knowledge transfer. The three core feature articles are: From art history to industrial design history Jocelyne Le…
Hubert Guillaud of the French online magazine InternetActu interviewed Stefana Broadbent, anthropologist and digital ethnographer, who in the last 20 years has been investigating the evolution of digital activities both at home and in the workplace, and has now written…
Two new articles on UX Matters: User research Is unnatural (but that’s okay), Part I by Jim Ross From the perspective of a participant, user research is not very natural. We ask participants to try to act naturally in the…
Dr. Ralph-Christian Ohr, a Swiss product manager, reflects thoughtfully on the recent strong discussion on user-led innovation. “There has been quite a lot of discussion recently about a post by Jens Martin Skibsted and Rasmus Bech Hansen, titled “User-Led Innovation…
Simplifying the workplace so customers can allocate more time and resources to their core business is fundamental to the innovation incubating today in Xerox’s labs – and is the purpose of prototype customer care software revealed by the company this…
LiveMint.com, the Indian online partner publication of the Wall Street Journal, reports on India’s first Design!publiC conclave “on design thinking and the challenge of government innovation,” which took place in New Delhi on 18 March. The event — which was…
Seattle Times technology reporter Sharon Pian Chan profiles Bill Buxton, principal researcher at Microsoft Research. “Bill Buxton is multiplatform the way Leonardo da Vinci was multiplatform. The Microsoft researcher is a technologist, a designer, a musician, an author, outdoorsman and…