Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Smart meters represent a fork in the road for energy suppliers; engage with customers now and build value-added experiences that re-energise the supplier-consumer relationship, or do nothing and run the risk of third parties exploiting customer data and further eroding…
Clay Shirky’s second book, The Cognitive Surplus, “picks up where his stellar debut, Here Comes Everybody left off,” writes Cory Doctorow in his Boing Boing book review, “explaining how the net’s lowered costs for group activity allow us to be…
This weekend the new issue of OPEN will be launched at the Berlin Biennial. “Privacy†is the main theme, and the focus is “not so much on deploring the loss of privacy but on taking the present situation of ‘post-privacy’…
Handbook of Global User Research by Robert Schumacher (editor) Morgan Kaufmann October, 2009 336 pages User research is global – yet despite its pervasiveness, practitioners are not all well equipped to work globally. What may have worked in Nigeria may…
I finally had a chance to listen to the two excellent keynotes of Design Everything, the futures conference that took place last month in Manchester, UK. Keynote: Ben Cerveny Ben Cerveny‘s keynote explored how, as newly-emerging urban-scale technology infrastructures are…
Architectural historian Mitchell Schwarzer has published a two-part essay that explores how technology — especially the real-time, mediating imageries of augmented reality — influences how we perceive and inhabit place. “We’re in the first stage of a transformation of our…
On 10-11 May, UNICEF New York organised the Design Days, where they invited designers and engineers who have worked with UNICEF to discuss the organisation, the (rapid prototyping) design process, and recommendations for future design collaborations. They have now produced…
Keynote videos from The Web and Beyond, the bi-annual daylong conference organised by Chi Nederland and IOP-MMI for the user experience and interaction design community, are available on Vimeo: Michael Meyer CEO, Adaptive Path Proximus Maximus: design imperatives from the…
UX Matters has again published a couple of great articles: So, you want to do user research: characteristics of great researchers By Demetrius Madrigal and Bryan McClain (Metric Lab) “One of the best things about user research is that anyone…
Clay Shirky and Nicholas Carr post contrasting video’s in the Saturday Essay of the Wall Street Journal Amid the silly videos and spam are the roots of a new reading and writing culture, says Clay Shirky. “The case for digitally-driven…
Andrew Maier writes on uxbooth.com on the conundrum of user-centred design: willful ignorance to the benefits of design research. “Interestingly, the conundrum always starts the same way: those who budget a project’s time, materials, etc. believe that incorporating user research…
In a recently published study, Sarah Kaplan of the Joseph L. Rotman School of Management at the University of Toronto decided to take a deeper look into how PowerPoint is mobilised in a company’s strategy by doing an ethnographic study…
Videos of the recent IIT Design Research Conference are currently being uploaded. Here is the list of the presentations (alphabetical by speaker’s last name), with video links (where available): Tim Brown | IDEO (conference bio) We’re all design researchers now…
Lorraine Paterson and Boon Low of the UK National e-Science Centre at the University of Edinburgh highlight findings from the usability inspection report they conducted for the JISC-funded research project, Usability and Contemporary User Experience in Digital Libraries (UX2.0). The…
Tara Mullaney (and not Allan Chochinov as erroneously reported earlier) has published her reflections on IIT’s 2010 Design Research conference on Core77. Although there were about 30 speakers, Mullaney focuses on the contributions by Donald Norman, Rick Robinson (Elab), Doug…
Jan Chipchase (frog design and until recently an acclaimed user researcher/anthropologist at Nokia) reflects on the topic of technical and textual illiteracy in the context of mobile banking, and the role of privacy within the mediated use illiterate people often…
BeAware, an EU-supported research project, has created a solution to motivate and empower citizens to become active energy consumers, by offering them the opportunity to raise awareness of their own power consumption in real time. Energy Life includes a mobile…
Anthropologist Simon Roberts, who manages the social science research and design research team for Digital Health Group at Intel in Ireland, spoke last week at an RSA event on Embedding Design in London, UK, on the role of anthropology within…
UX Magazine keeps to its high standards with these three well written contributions: Curators of the Real-Time Web: Distilling the chatter to relevant, actionable information By Jonathan Gosier (Appfrica) “Information wants to flow and it wants to flow freely and…
Is there an alternative to the seemingly inevitable cuts to public services? Hilary Cottam of Participle poses the question. “The scale of the challenge to our public services is clear. The mainstream debate is all about cuts – how fast…