Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Is there an alternative to the seemingly inevitable cuts to public services? Hilary Cottam of Participle poses the question. “The scale of the challenge to our public services is clear. The mainstream debate is all about cuts – how fast…
Microsoft researcher Danah Boyd doesn’t need much introduction as her outspoken and well-developed analysis is frequently quoted on this blog. Two long articles — each with many comments — react to the current Facebook privacy discussion: Facebook and “radical transparency 
Wired UK has published a long article on P2P money-lending in its June issue: The article devotes particular attention to Kiva.org, a San Francisco-based peer-to-peer (P2P) non-profit, which uses the principles of social networking to connect individual or group lenders…
Research scientists Cameron Marlow (Facebook Inc.) and D.J. Patil (LinkedIn Corp.) have access to the interactions of groups of people that outnumber populations of whole countries and therefore unprecedented windows into the social interactions of people around the world.…
Adrian Chan has written a thoughtful post about “teasing apart the objective and subjective dimensions of social media, to examine what’s behind the relational economy we now live in, and its particular mode of production.” “All commerce and much personal…
The Spring 2010 issue of Dædalus, the Journal of the American Academy of Arts & Sciences, is dedicated to the Future of News. Front Matter Introduction Loren Ghiglione, Professor of Media Ethics at the Medill School of Journalism at Northwestern…
The latest issue of new value by design, the Philips Design newsletter, contains three short articles that sit closely to what we cover in this blog: Self Health – Philips Design’s exploration into reconnecting people with their bodies The latest…
Tinker London (the team promoting the use of Arduino in design) started a collaboration with EDF R&D on Homesense, an open user-centered research project investigating the use of smart and networked technologies in the home. Homesense will bring the open…
Every year, Ferrari fields a team in the Formula One championship, and dumps around $400 million into developing and racing the car. So, says Cliff Kuang in Fast Company, you’d think that the steering wheel–perhaps the car’s most crucial point…
Interacting with a mobile device is very different from our interaction with desktop devices. But what does that mean precisely? In a long article for the Journal on Multimodal User Interfaces, Luca Chittaro of the HCI Lab at the University…
Sven Birkerts wites in the American Scholar on why the novel and the Internet are opposites, and why the latter both undermines the former and makes it more necessary. “My real worry has less to do with the overthrow of…
Stijn Debrouwere, a Belgian information architect, has published a long Peter Morville-inspired post on findability related issues. “The majority of people visiting a news website don’t care about the front page. They might have reached your site from Google…
The concept of social objects is pretty widely used in social interaction design, but we’re missing a solid definition of what social objects are, says social media expert Adrian Chan on Johnny Holland. Or, whether they really even exist. The…
Experientia is an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first. Our dynamic and enthusiastic team, based in Torino, Italy, includes experts in strategy, design, usability,…
The folks at Johnny Holland have published reviews on no less than four UX related books: Beyond the Usability Lab Authors: Bill Albert, Donna Tedesco, Thomas Tullis Publishers: Morgan Kaufman [Companion website – Amazon] User Experience Re-Mastered Authors: Chauncey Wilson…
Sitra, the Finnish Innovation Fund [disclaimer: and Experientia client] has launched a new book, After the Crisis, and a report, Finland: Wellsprings for a Vital Future, that shed light on the fundamental change Finland is going through. “For decades, Finland’s…
Tim Macer of Research reviews Revelation, an online qualitative research environment for depth interviewing, discussions and ethnographic studies. “Online qualitative research does not need to be a pale imitation of conventional face-to-face groups and depths, and it is better not…
Tom H. C. Anderson, founder and managing partner of Anderson Analytics, discuss the book “Predictably Irrational” and the field of market research with behavioural economist Dan Ariely. Dan is also professor of Behavioral Economics at Duke University Fuqua School of…
Over the past few decades, researchers have codified many of the patterns that describe why people behave irrationally. As researchers, how can we be on the lookout for these patterns of behavior when we go into the field? As designers,…
What might we gain, asks Adam Greenfield, if we begin to conceive of cities, for some limited purposes anyway, as software under active development? What if we imagined that the citizen-responsiveness system we’ve designed lives in a dense mesh of…