Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Mobile phones have been a boon to developing countries and to social development. Access to mobiles may indeed allow for better medical information, change the way farmers grow and sell crops, expand the way families interact, influence the way governments…
Yesterday TalkTalk, the UK broadband division of Carphone Warehouse, launched the Digital Anthropology Report – a comprehensive insight into how British people use the internet. “We spoke to over 2,000 people around the country and looked at their attitudes to…
User experience researcher Sasha Lubomirsky talks about his work at YouTube: “If you think about watching a video online, it may seem pretty easy. A player, a play/pause button and some content. Done. But what about if the video is…
Kevin Anderson reports in The Guardian on how a new generation of monitors can generate data about your energy use and help you cut your costs and carbon. “These energy monitors not only show you real-time information about your energy…
Several articles on the smart phone user experience: Getting emotional about mobile phones A nationwide study of over 3000 people has found that there is a direct correlation between the way people use their phones, and the way they feel…
Femme Den is a small internal cadre of designers of Smart Design — the company that was responsible for the OXO Good Grips kitchen tools and the Flip Mini Digital Camcorder — that is devoted to thinking about the differences…
The Nordic Innovation Centre just published a report on the role of user-driven innovation in the growing Nordic sports equipment industry. Not only on how users help firms develop better technical products but also on how taking users seriously helps…
“Involving users in the innovation process seems to be increasingly recognised as an important challenge not only for enterprises, but also for innovation support providers,” reports the website of Pro Inno Europe, an innovation policy initiative of the European Commission’s…
Archana Rai of LiveMint.com, the online edition of Mint, an Indian partner publication of the Wall Street Journal, has interviewed Elizabeth Churchill of Yahoo! Research. In the interview, Churchill explains how in her present position as principal research scientist at…
In a two-part podcast Genevieve Bell, Intel Fellow and Director of the User Experience Group, discusses the intersection of technology and society, with a special focus on the social media explosion and worldwide technology adoption. Listen to podcast: part 1…
Gartner says the bridge to the future with social networks will be with roles with origins in the social sciences, reports eWeek. Better understanding of the Web will require skill sets more closely aligned with sociology, psychology and other…
Jonathan Donner, a researcher in the Technology for Emerging Markets Group at Microsoft Research India, has submitted a paper — together with Shikoh Gitau and Gary Marsden — on first-time mobile internet use in South Africa to the upcoming (3rd)…
Helsinki, Finland – Yesterday, Turin-based company Experientia was announced as part of the winning team for a project in Jätkäsaari, Helsinki, which aims to construct an urban zone with low or no carbon emissions. Sitra, the Finnish innovation agency, revealed…
Steve McCallion, the executive creative director at Ziba Design, is a bright man whom I had the pleasure of meeting during a service design event in Brussels in December 2007 — we got along immediately. As part of his introduction…
LG Electronics (LG) launched two new handsets exclusively equipped with Islamic features. “Launching across the region this August, pan-Arab consumers will benefit from a number of special features, including a Qiblah indicator that uses an inbuilt longitude and latitude orientation…
Don Hammonds of the Pittsburgh Post-Gazette reports on the use of market research and ethnographic observations by car manufacturers: “The tool that most people associate with automotive market research is the focus group but another tool has become more popular…
CGAP has published a brief entitled “Poor People Using Mobile Financial Services: Observations on Customer Usage and Impact from M-PESA”. “Despite growing agreement on the potential of technology to expand access to finance, or branchless banking, there is surprisingly little…
Gunnar Camner and Emil Sjöblom recently spent three months in Tanzania for their master’s thesis in Media Technology at the Royal Institute of Technology (KTH) in Stockholm, Sweden, to investigate mobile banking services from a user perspective. In which contexts…
The MIT Sloan Management Review has published Donald Norman’s paper ‘Designing Waits That Work‘ (available for $6.50). It is based on a 2008 paper by Norman, entitled ‘The Psychology of Waiting Lines‘ (which is freely available), but sections have been…
Can the Apple iPhone measure your happiness, asks Jenna Wortham on the New York Times Bits blog. “Matt Killingsworth, a doctoral candidate in psychology at Harvard University, thinks the phone might at least help researchers gather some data about it.…