Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Service Design – From Insight to Implementation by Andy Polaine, Lavrans Løvlie & Ben Reason Rosenfeld Media – March 2013 (book will be published tomorrow) We have unsatisfactory experiences when we use banks, buses, health services and insurance companies. They…
To Save Everything Click Here: The Folly of Technological Solutionism by Evgeny Morozov Public Affairs Book, 2013 432 pages [Amazon] Abstract In the very near future, “smart†technologies and “big data†will allow us to make large-scale and sophisticated interventions…
(Wow, it covers Turin!) Beyond Smart Cities: How Cities Network, Learn and Innovate Tim Campbell Routledge, 2012 The promise of competitiveness and economic growth in so-called smart cities emphasizes highly educated talent, high tech industries and pervasive electronic connections. But…
Orchestrating Human-Centered Design Guy Boy Springer, 2013 The time has come to move into a more humanistic approach of technology and to understand where our world is moving to in the early twenty-first century. The design and development of our…
Ethnography and the City: Readings on Doing Urban Fieldwork Richard E. Ocejo (Editor) Routledge, 2012, 272 pages (Amazon link) The only collection of its kind on the market, this reader gathers the work of some of the most esteemed urban…
Big Data is the subject of a forthcoming glossy photo book, a smartphone application for personal data analysis and comparison, and an interactive version of the book for the iPad, reports Steve Lohr on the New York Times Bits blog.…
The Design for Usability project, that researched how best to contribute to the development of usable products, published a book that provides the product development community with a comprehensive and coherent overview of the results of the project, in such…
Advancing Ethnography in Corporate Environments: Challenges and Emerging Opportunities Edited by Brigitte Jordan Left Coast Press November 2012, 224 pages [Amazon link] Abstract In this innovative volume, twelve leading scholars from corporate research labs and independent consultancies tackle the most…
Digital Anthropology Edited by Heather A. Horst, Daniel Miller Berg Publishers, Oct 2012 328pp Anthropology has two main tasks: to understand what it is to be human and to examine how humanity is manifested differently in the diversity of culture.…
Prof Manuel Castells is regarded as one of the most-cited sociologists in the world. When most of us were still struggling to connect our modems in the 1990s, the Spanish academic was documenting the rise of the network society and…
Meta Products Meaningful Design For Our Connected World by Wimer Hazenberg and Menno Huisman BIS Publishers, 160 pages 2012 Meta Products discusses the rise of the Internet of Things, a twenty-first century phenomenon in which physical consumer products (meta products)…
Configuring the Networked Self: Law, Code, and the Play of Everyday Practice by July E. Cohen Yale University Press, 2012 352 pages Free pdf version | Amazon link The legal and technical rules governing flows of information are out of…
Innovating for People Handbook of Human-Centered Design Methods by LUMA Institute 2012, 86 pages Abstract Innovation is an economic imperative that calls for more people to be innovating, more often. This handbook equips people in various lines of work to…
Doing Design Ethnography By Andrew Crabtree, Mark Rouncefield, Peter Tolmie Springer Publishers – Human-Computer Interaction Series March 2012, 212 pages (Amazon link) Ethnographic approaches associated with social and cultural anthropology are common currency in systems design. They are employed in…
The Past 100 Years of the Future: Sci-Fi and HCI in Movies and Television by Aaron Marcus 2012 – 197 pages On 24 August 2012, AM+A published its first ebook, The Past 100 Years of the Future: HCI in Science-Fiction…
THE customer is king. So some firms have started appointing chief customer officers (CCOs) to serve the king more attentively. These new additions to the (already crowded) C-suite are supposed to look at the business from the customer’s point of…
Life at Home in the Twenty-First Century By Jeanne E. Arnold, Anthony P. Graesch, Enzo Ragazzini, and Elinor Ochs UCLA, Cotson Institute of Archaeology July 2012 Life at Home in the Twenty-First Century cross-cuts the ranks of important books on…
Observing the User Experience A Practitioner’s Guide to User Research by Elizabeth Goodman, PhD candidate, University of California, Berkeley’s School of Information, National Science Foundation Graduate Fellow, and Intel PhD Fellow Mike Kuniavsky, Founder, ThingM Andrea Moed, Staff User Researcher…
Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation by Richard Caddick and Steve Cable Wiley 2011, 352 pages ISBN 978-1119971108 (Amazon | Scribd) Abstract As web sites and applications become richer and more complex, the user…
Make It So – Interaction design lessons from science fiction By Nathan Shedroff & Christopher Noessel Rosenfeld Media September 2012 ISBNs: paperback (1-933820-98-5); digital editions (1-933820-76-4) Many designers enjoy the interfaces seen in science fiction films and television shows. Freed…