Category Conference

Service Design Thinks

Nick Marsh has been organising several service design ‘Thinks’ events in London: ‘Service Design at Scale’ (November 2009) and ‘Service Design from Scratch’ (March 2010). Service Design at Scale featured presentations by Steven Baker, about the design of the M-Pesa…

Psychologist Kahneman on experience and memory

Using examples from vacations to colonoscopies, Nobel laureate and founder of behavioral economics Daniel Kahneman reveals in a February 2010 lecture at TED how our “experiencing selves” and our “remembering selves” perceive happiness differently. This new insight has profound implications…

Conversations in a weekend village — Interaction10 impressions

Written by Experientia partner Jan-Christoph Zoels. Interaction10 is over. Four days of presentations, workshops, games, installations stimulated vivid exchanges of ideas and reflections on the changing landscape of interaction design. Hosted in beautiful downtown Savannah by the international Interaction Design…