Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Experientia researcher Anna Wojnarowska spoke this Sunday at the Medicine 2.0 conference in Boston on her research on the influence of the hospital environment, communication devices – laptops, mobile phones – and the technologies involved in the curing process such…
Make It So – Interaction design lessons from science fiction By Nathan Shedroff & Christopher Noessel Rosenfeld Media September 2012 ISBNs: paperback (1-933820-98-5); digital editions (1-933820-76-4) Many designers enjoy the interfaces seen in science fiction films and television shows. Freed…
Today Albert Boswijk, founder and CEO of the European Centre for the Experience Economy, contacted us about his new book “Economy of Experiences”. Boswijk co-founded the Centre, a structure affiliated with the University of Amsterdam, in 2000 with Joseph Pine,…
Jonathan Ross, business development director at FACT-Finder, discusses the steps luxury brands can take to ensure a more rewarding online retail experience for consumers. “A recent study by McKinsey and Altagamma, the Italian association of luxury brands, appears to finally…
SDT2012 was the first international conference on service design thinking in the travel and tourism industry. For the first time, the conference brought together a community interested in the practical application of service design thinking within the travel and tourism…
Paul Dourish and Scott Mainwaring, the founders of the Intel funded Social Computing Research Center at UC Irvine, presented yesterday a paper at Ubicomp 2012 with the short but bombshell title “Ubicomp’s Colonial Impulse” (pdf). The abstract remains quite vague,…
Ericsson is publishing interesting research these days (and therefore gets featured on this blog). Its latest TV and video ConsumerLab report found that mobile devices are an important part of the TV experience, with 67 percent using tablets, smartphones or…
Google published yesterday a research report on how consumers use different devices together and navigating the new multi-screen world. They set out to learn not just how much of our media consumption happens on screens, but also how we use…
HOW WILL the informal economy impact the global business landscape? The landscape of the Informal Economy is vast – from street vending to P2P networks, from piracy to ad-hoc businesses – it is the fastest growing sector of both emerging…
“What marketing executives should know about user experience” is the title of a short and introductory piece, mainly aimed at marketing people, by Nick Myers, managing director of visual design & branding at Cooper (a design and strategy firm in…
UX Best Practices – How to Achieve More Impact with User Experience Helmut Degen & Xiaowei Yuan (Eds.) McGraw-Hill Osborne Media, 2011 ISBN-10: 007175251X, ISBN-13: 978-0071752510 304 pages (Amazon) Helmut Degen, Ph.D., works as a program manager for Siemens Corporate…
Ethnography Matters has embarked on a new series called “The Ethnographer’s Reading List” with UX professionals discussing their summer reading. Here are the latest three instalments: Nicolas Nova Nicolas Nova, who holds a PhD in Human-Computer Interaction from the Swiss…
This is Service Design Thinking: Basics – Tools – Cases Edited by Marc Stickdorn and Jakob Schneider BIS Publishers, 2011 376 pages (Amazon link) This is Service Design Thinking outlines a contemporary approach for service innovation. Service design and design…
Moralizing Technology: Understanding and Designing the Morality of Things Peter-Paul Verbeek University of Chicago Press, 2011 183 pages (Amazon link) Christine Rosen has written a very long and excellent book review / reflection in The New Republic on the recent…
Milan Guenther, founding partner of enterprise design associates, explores the word “user” in “user experience”, and compares it to customer experience, employee experience and brand experience. “For me, the word Experience in the context of Design work refers to the…
Washington Post publisher Katharine Weymouth announced in a memo that the paper has named Laura Evans, who has spent most of her nine years at the Post as chief researcher, to the newly created position of VP, Chief Experience Officer…
Design and AnthropologyEdited by Wendy Gunn, University of Southern Denmark and Jared Donovan, Queensland University of Technology, AustraliaAshgate, 2012Hardcover and ebook Design and Anthropology challenges conventional thinking regarding the nature of design and creativity, in a way that acknowledges the…
Connected Health: How mobile phones, cloud, and big data will reinvent healthcare by Jody Ranck, DrPH GigaOm Books, June 2012 170 pages [Amazon Kindle edition] Abstract Our current healthcare system is in need of a radical reinvention. Traditional approaches have…
The Mobile Frontier – A Guide for Designing Mobile Experiences By Rachel Hinman Rosenfeld Media June 2012 Publisher’s page | Amazon page Mobile user experience is a new frontier. Untethered from a keyboard and mouse, this rich design space is…
Barcelona Media, an interdisciplinary center of research and innovation, hosted Lear Center director Marty Kaplan to speak at its 10th anniversary celebration on March 6, 2012. His talk was titled “From Attention to Engagement: The Transformation of the Content Industry.”…